_TITHs4aw9bt****
2 giugno 2024
The day we visit was the unlucky day cause The water pump is broken this is unexpected we knew but the support from hotel is not satisfied, after they said the pump is fixed but our room the water is still black we ask them 3 times to have a look and they said will come at the end nobody come and no informing as well , at the same day we ask for more pillow and blanket and we paid more 150 thb is fine for the cost but we wait for 2hrs and called them 3 times . Another thing our kids found the used condom in the room so this is meant they are not cleaning the room 100% !!!!! What we are really not satisfied here is staff promised with customer but they didnt care dont know why , the toilet not clean enough especially The sink looked like it hadn't been scrubbed. the room quite big and good type
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