Hotel a Bandung Wetan, Citarum

We recently had the opportunity to stay at your hotel and overall, I truly appreciate the hospitality and facilities provided. However, I would like to share some constructive feedback regarding the pillows in the room. The pillows were too firm and unfortunately affected the quality of sleep during my stay. For a hotel of Pullman’s standard, I believe it would be wonderful to provide guests with a pillow menu or at least a choice between soft, medium, and firm pillows, to cater to different preferences. In addition, the towels felt rather thin and did not reflect the luxurious standard expected of a Pullman property. For a hotel of this caliber, I believe it would be beneficial to provide options for softer pillows as well as thicker, more comfortable towels for guests. I hope this suggestion can help enhance the overall guest experience in the future. Breakfast ok..

L'hotel con un buon design ci rende comodi e è sempre la scelta ogni volta che viaggiamo a Bandung, il caffè 24-hour ristorante è molto utile, i camerieri sono amichevoli sia all'hotel che online. Il successo è sempre JIRO Hotel

It is a good hotel with the right location, convenience for getting food easy access for things i am working at. Superb. Thank you

The room was spacious and the bed was comfy — perfect for chilling after a long day of exploring the city. Breakfast was simple but hit the spot, especially the Indomie (can’t go wrong with that 😄). The location is super convenient — just a short walk to Gedung Sate and the Geology Museum, so it’s easy to squeeze in some sightseeing without going far.

Hotel is nice overall. The concept of 24-hour stay is really what attracts guests to stay here. It's conveniently located near a mall, a convenience store across the street, and being close to many restaurants and points of interest. The hotel design is industrial minimalistic with a blend of natural components. Rooms are well organised and equipped. Food is above average, and facilities are decent. The only downside is the limited parking facility which require for valet service, though this is part of the hotel's facility.

I really like the location, it’s very nearby to all my destinations The food for the breakfast is also good The amenities, hmm I think that’s something you might consider, not every room has minibar, even though my room has it, the temperature is not cold enough But it’s worth to stay if you’re looking for a place which easily accessible

The hotel concept comes with aesthetically pleasing Islamic-themed decor. The staff are friendly. They always greet us with Islamic greetings. When we arrived at the hotel for check-in, they served Zam Zam Water and Kurma. Free snacks are also available in the rooms. I have no issue with the room amenities. But I wish they would improve the breakfast. Overall recommended!

It's a very small setup. The room in reality is not as clean as expected. The bathtub is placed at an area with no curtain. Wall between 2 units is low, so next door may peep over. Toilet is quite dirty. I don't enjoy the room. But the restaurant has nice ambience.

Per la seconda volta, passare vacanza in questo hotel con la famiglia. La posizione è strategica. Il colazione è buono. Il personale è amichevole. La piscina non è così fredda. Il palestra e i bambini sono anche disponibili qui.

first check in the lady in front lobby give us smoking room, with out telling us actually it Cleary we asking for no smoking room at booking, when we go to our room my wife almost. vomit, because the tobaccos smell so strong, then we go down to complain but the lady just told us she will sent some one to put some kind of air freshener, and said that the only room available, this unacceptable since we book for non smoking room ,after we said going to cancel. finally she said ok she found another room for us. this is really put this Sheraton hotel in shame to use this lady in check in staff