Utente ospite
15 ottobre 2022
Sad to say this was an awful stay. But let’s start with the positive: * The view from the balcony was amazing and sunrise was awesome * the dinner and breakfast were quite good and the service was nice OK, that’s it! What went wrong: The hotel had no water. Not just no hot water…no water. They said nothing upon checking in about any issues. We did a long hike, came back and couldn’t clean up. They seemed surprised that we needed water in our room. They turned it on and it worked. After dinner we came back to find no water. Couldn’t use the toilet, the sink or fill the kettle. Again asked for water and “as a courtesy” they turned it on for 30 minutes. Next morning, no water. In the afternoon after a 6 hour hike, no water. They offered to turn it on for an hour. Sad to stay in a 3*** hotel and have no water. Much cheaper places in town have water Pool. Hahahaha. The pool hasn’t had water in ages. The pics on their site are lovely. Reality is an empty overgrown former pool Internet was sketchy. Non existent in the room (which it did say on the booking site) but barley workable in the restaurant. Noise! OMG. We checked in while some conference was in the lobby. We couldn’t even hear what the front desk was saying it was so loud. The next night was a Battle,of the Bands thing from 7pm - 12am. Loud! Large crowds cheering. They seem to forget they have guests that want to get up early for their vacation. It was impossible to sleep until midnight. Again, staff just shrugged their shoulders. Location: it’s not in the center of town as they claim. You really can’t walk anywhere and there were no moto taxis out front at all. Bottom line, they claim to be the best place in town. Maybe 30 years ago they were. Now, it was such a disappointment.
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