Saura Hotel, Agra

It is a great place to come with family and freinds, Ambience super cool facilities and especially the food and service too good. Would recommend to all my known ones for a luxurious feel and short or long trip to Agra the wah Taj City. Would like to mention the hospitality of Mr Umesh Sharma Mr Hemant and Mr Neeraj Kumar. Thankyou so much all to make our memories memorable

All over tha best experience and excellent service from Ramkishor and bhabi pratap singh and supervisor mr Narendra kumar. The luxury we can feel here is top notch and very good. I would love to visit saura once again. The thing I liked the most about tha hotal is the view and cleaning is very good and staff is very friendly and it's a very good place d

Very nice and comfortable stay. Room service is good. Staff are very decent. Food is delicious. Breakfast is marvelous. Amenities are too good. All staff members are very co operative. From entrance till room,all the things are perfect. My best wishes to entire team

I just have the best breakfast in this year and the staffs are amazing. We had our best time in this hotel. My baby also had a wonderful time with the staff. They are very friendly and welcoming. I will definitely visit come again to visit Agra. Thanks to all of them.

Food is sumptuous and satiating... please add some Indian flavour by serving Mukhwas... Special thanks to Umesh Sharma ji and Akbar..Akshara and Ashu guided us through the process of checkin .Big thanks for a homely feeling during our stay...Best wishes from Rekha and Yogesh Dev

Here's an updated Google review including the name of the front desk executive: --- **Rating: 1 star** **Review:** I had an extremely disappointing experience at Saura Hotel in Agra. The check-in process was a nightmare, taking over an hour to complete. Despite our request, the staff refused to provide us with two room keys, citing an unreasonable policy. This is unheard of in any reputable hotel. The bathroom was filthy, as evident from the attached photos. It's clear that cleanliness is not a priority for this hotel. Furthermore, something as basic as Wi-Fi took them an hour to provide, and even then, the code they gave us didn't work. Front desk executive Amar Kant exhibited the worst behavior. When we asked for the manager's contact information to address these issues, he outright refused. This level of service is unacceptable and shows a complete lack of customer care. I would strongly advise against staying at Saura Hotel. There are far better options in Agra that offer clean facilities and respectful, efficient service.

Staff was very helpful and friendly in nature, we felt like it was home for us. Umesh sharma ji greeted us with warm feelings and dinner was very tasty. Hotel ambience is very good and luxurious. Hotel location is at outskirts of the city. Overall it was great experience.