Hotel in zona Washington Monument and Mount Vernon Place, Baltimora

Il personale di servizio di accoglienza è molto gentile, la posizione geografica è eccellente, sicura e conveniente, l'ambiente è pulito e luminoso, e la colazione è molte opzioni deliziose, che sono la migliore scelta per i turisti di Baltimora.

Appartiene all'appartamento a stile hotel, spazio spazio grande e confortevole, rapporto costo/prezzo alto, molto buono.

L'hotel è situato lungo la strada dal centro convenzionale, è pulito, sicuro, amichevole e ha tutte le attrazioni che cercavo. Ho dovuto prenotare un altro posto dopo la cancellazione e mi sono intrigato a trovare una stanza pulita, con aria condizionata con tutto quello che mi serviva.

Questa è la prima volta che vengo in questo hotel, mi sono sentito molto ben accolto, il personale era super gentile e professionale, pulito. Mi ha fatto sentire a mio agio, la camera era fantastica, il bagno era fantastico, non volevo lasciare ciò che amavo era che il mio nome era sulla TV, tornerò sicuramente presto.

I’m writing this review because I had an amazing experience with one of the guest service staff members at the Marriott Baltimore Waterfront Minbahadur Ghimire. He was incredibly friendly and went out of his way to ensure that my stay was nothing short of perfect. His attention to detail and willingness to help with everything, from making sure the TV was working smoothly to setting up Netflix for me, made my stay feel personalized and truly exceptional. The hotel itself is beautiful and well-maintained, with spacious rooms that are kept spotlessly clean. The restaurant offers a wide variety of delicious dishes, catering to all tastes and dietary preferences. Every meal was fresh, and the dining experience was a highlight of my stay. The only area that could use improvement is the gym. The equipment is outdated and could definitely use an upgrade. With newer machines and more options, the gym would certainly set the hotel apart even more. Aside from that, the hotel’s location is fantastic. It’s right on the waterfront, close to many attractions, and provides easy access to everything Baltimore has to offer. Overall, my experience was great, and I highly recommend staying here! This version highlights the staff first, as requested, then provides details about the hotel and amenities, including the gym feedback.

We've stayed here before and enjoyed it, so we chose this as our hotel when visiting the area again. However, this hotel is lacking in several ways, one of them is service. We arrived in the evening and the elderly valet came out, not to help, but to tell us we couldn't park in the courtyard. We were going to valet, so we weren't parking but going to unload our luggage as we did last time. As we began unloading, the man came out pulling the luggage cart I was going to get. As he was rolling it our way, someone walked into the courtyard distracting him and he let go of the cart still in motion, walked off, and allowed the cart to ram into our new car. I was loading the cart, I told him we would do it, he took over and put my $500 carryon on the top where it wasn't secure, pulled the cart and sent it flying. My luggage went rolling leaving gashes in all sides of it. We rented a mobility scooter delivered to the hotel and the same valet didn't understand what the customer service clerk kept telling him, which was to retrieve the scooter from the valet closet. Finally, he figured it out, went to the closet and did not understand how to turn it on. Because of this, I had to walk to the closet on my crutches, go inside, and find the scooter. Once in, I asked for the key, no one knew what I was talking about. We eventually made it to the room and the same man asked if we wanted our luggage left in the hall? No, we wanted it in the suite, so he pulled the cart in. We asked about the mini fridge, he said there had to be one but he didn't know where. Upon checkout, we wanted in the room over an hour for the cart that never showed. Every time we called, they put us on hold and never picked up. I went down on my crutches where one attendant was just sitting, asked for a cart, the cart was brought and left in the lobby. I couldn't take it up w my crutches, so the person I was with had to come down and get it. I requested the car, no one brought it around, so we eventually were able to leave at 12:10PM after being ready to leave at 10:30AM. I love the space in the suites, but the poor service was unacceptable, and we will stay elsewhere next time.

È stato molto carino. La vista dell'acqua dalla nostra camera era magnifica. La camera era di grandi dimensioni ed era molto pulita. L'unica cosa che vorrei è che il garage fosse un po' più vicino, ma offrono il servizio di parcheggio e riconsegna auto. Quindi, tutto sommato, ho avuto un'ottima esperienza. O e inoltre mi hanno permesso di fare il check-in in anticipo, il che è stato un salvavita.

L'hotel è molto buono, molto pulito, molto tranquillo, la stanza è anche grande, e la stanza di cucina che puoi cucinare. L'unica carenza è che i tovaglioli e altri articoli da lavare. Il tovagliolo e tutto questo sono tutti per mettersi alla porta della stanza. Il pulitore non entra nella porta e non si pulisce. Cambia i tovaglioli per cambiare con la sede.Il colazione è anche buono.

I am a frequent Hilton customer and Hilton Honors member, but will avoid this particular hotel in the future. My family stayed here as part of a block of rooms my niece reserved for her wedding The rooms and views were beautiful, and most of the staff were very friendly; however, we were absolutely shocked and appalled as to how the bar manager treated our wedding guests the Friday night before the wedding. My niece had called in advance and was assured the bar/restaurant could accommodate our crowd, as we came in from all over the U.S. for the event. Instead, the bar manager seemed thoroughly annoyed and bothered all night, and began yelling at some of the guests to MOVE away from the entrance, even though we were not blocking anyone from entry. While the bar apparently closes at 11 pm, we were told by the bartenders at 10:15 that the manager announced it was last call. We are not an unruly group. We were just enjoying some drinks and each other’s company since we rarely get the chance to see each other. (My son and I had just been through Hurricane Milton and were just happy to be safe with family.) My brother-in-law civilly asked if he could inquire about the early closing with the bar manager, who then came over loudly announcing that if anyone wanted to know her name, it was Lanesha, and that she would be happy to spell it if someone wanted to complain. My sister, the mother of the bride, also attempted to calmly speak to her privately, explaining that it was her daughter’s wedding, and that her behavior was making us feel unwelcome, and that it seemed like she was angry with us. The manager was apparently very offended by the use of the word “angry,” and became immediately irate, introducing a discussion about race into a situation that had nothing to do with race. She then walked over to the check-in desk and told the receptionist there to tell us to all quiet down and began turning the lights on and off to make us leave. Many had already left at that point, and the few who remained were simply dumbfounded as to what was happening. We asked the bartenders (most who seemed terribly embarrassed) what we had done to offend anyone, and they just uncomfortably explained they thought it might just be a difference in the way people communicate. I then tried to speak to the manager myself, informing her that I would be leaving reviews detailing this incident, to which she responded that she was “being harassed” and was now calling security. Security??? Again, just absolutely shocked—as this was completely unnecessary. To my knowledge, at no time did anyone other than the manager raise their voice or behave in a way that was inappropriate or threatening (check the security video should there be any doubt). The handful of us left walked outside as security showed up. Together, the manager stood laughing with them, clearly unintimidated in any way. My niece, the bride, told the manager on her way out that she had spoken to the hotel in advance re

Scegli l'hotel per la sua vicinanza a JHU. In primo luogo, il buono: il personale è stato uniformemente utile e orientato al cliente, il personale del desk front welcome e personal. La stanza era generalmente pulita e il personale di manutenzione voleva fare il buon lavoro. Il personale responsabile è venuto a riparare un termostat non funzionante (batteria necessaria) e ha notato che avevamo bloccato la casella TV e non poteva cambiare canali. Buona gente in tutto. Il ristorante era aperto, ma non poteva essere detto. Era in un angolo del lobby con qualche pendola sul bar. Non c'era caffè o tè disponibile in nessun posto dell'hotel, salvo la macchina nella stanza di uno - nessun zucchero, nessuna crema - niente. Doveva andare a One World Cafe circa mezzo isolato di distanza per ottenere il caffè. I hotel che pagano la metà del prezzo della camera hanno di solito caffè/tea, ecc. nel lobby. Definisco il valore come il rapporto tra l'intera esperienza e il prezzo pagato per lo stesso. Sulla base di questa definizione, il valore è stato inferiore al valore standard. In assenza del personale dolce e attento che abbiamo incontrato, il mio premio stellare (*) sarebbe stato ridotto. Doubletree è un nome di marca e questo sito non è aumentato al standard previsto per ricordare altri soggiorni nelle proprietà Doubletree. Purtroppo, non raccomandato.