Hampton Inn Baltimore-Downtown-Convention Center

Arrived on time for our 3:00pm check in, was told room was not ready. We were told about 10 minutes, but 30 minutes later room was still not ready. Seemed like only 1 housekeeper was on site, he was complaining with the front desk. We left our bag in lobby so we did not miss out on the baseball game we came for. When we arrived back to the hotel to try to check in again we were told all the rooms were no longer available and he would have to change our reservation to a different room. Unacceptable. Oh also the valet parking attendant was high out of his mind , smelled like **** and kept wiping his dripping nose all over the place. I had to tell him 3 times what our cell phone number was for the link they send out to pay for the valet and he kept getting it wrong because he was high as hell. Said we would receive the link in 10 minutes, never received the link. Went back to ask him while we were originally waiting for our room and he said give it another 10 minutes. We left for our baseball game came back after still without a link , so we told him and he never entered anything in their system! My husband finally went up and told him and then magically i got the link. Our room was average, very humid. Air seemed to not work or go under 72 degrees. Bed was hard, pillows were sticky from the humidity. Gave off cheap motel vibes. Only positives are that it was like 30 feet from Camden yards so that was cool but other than that i would say skip this place. Valet was high!!!!!

Our A/C didn’t work properly. We reported it and nothing was done. It was a miserable teo nights

I wish I could give a negative rating for this place. We stayed for four days, and despite repeatedly requesting room service from the front desk, no service was provided throughout our stay. On the final day, I informed the front desk that the room had not been cleaned for the past three days, even though I had requested it multiple times, including twice that very morning. The front desk staff was extremely rude and unprofessional, telling me, "There is no room service available, and the most we can do is send someone to take out the trash. We cannot change the towels or bedsheets now." For $250 per night (a last-minute booking), this level of service is absolutely unacceptable. I was shocked by the staff’s attitude and the lack of basic hospitality. I would never recommend this place to anyone