Mount Wolseley Hotel Spa & Golf Resort

Awful experience and do not book if you have a pigsback voucher! Will start with the good points as it’s shorter - 1. Food is amazing ate on both nights in the hotel and no complaints, wine is extremely over priced. €42 for a bottle we get in our local off license for €11.99. Cocktails in the bar are nice. 2. Rooms are lovely and spacious- we seen two of them in our two night stay and both were lovely. 3. Hotel seems to have be done up recently and it is nice. Bad points- 1. Upon check in got the vibe that as we were booking in with a pigsback voucher (which as a Christmas gift for a family member) we were classed as “cheap” 2. Was not advised on check in of anything - just a little point to this is where breakfast would be service. Wasn’t asked if we wanted to put a card on the room or book any additional dinners or the spa. Heaven forbid the “pigsback” booking might be spending extra money. 3. Had to move rooms as the smell in the bathroom got increasingly worse as the first night went on - it was sorted quickly but after producing two sets of keys on check out not even so much as we are sorry and also just to point the receptionist did not ask how our stay was and just said safe travels ! 4. Rang to the spa on the second day to be told they were doing a deep clean for 3 hours which started at 11am and then we could possible come down after that, we availed of this but left shortly after as they hoovered around us and no music in the back ground - felt arkward ! 5. When eating in the restaurant on the first night asked could be add our meal / wine to the room only for the waiter to say let me go check and then return and loudly announce in front of another table “no as there is no card on your room” - we were not asked on check in so I forgot to offer but also was not offered at this stage. We paid our bill and left with the embarrassment without going to the bar for cocktails. 7. I did call the receptionist on day two to explain that I felt like a second class citizen because of the pigsback voucher and that I didn’t offer a card as normally a hotel would ask and about the spa delay - she arrange to attend the spa complimentary but I suppose that is why they felt it was ok to hoover around us as we sat in the pool. She also booked a table in the bar to eat that night and the first thing the waitress said was “we can’t charge this to your room”! Apart from the food it was downhill from there. Overall I think the experience could have been so much better than with some experienced hotel staff in place.

Family night and day out enjoyed evening meal and breakfast fabulous spot with a great sleep in a lovely airy room delightful

We stayed here for 2 nights with 3 kids. We got one of the refurbished family rooms which was great, very modern and had brilliant air conditioning. We were giving one of the older family rooms when we first arrived which was very dated and had a toilet in a separate small room away from the bath and shower so we asked if we could be moved which they did. Food in the bar was very tasty and bar staff were very friendly. The only small negative was that on the Sunday the bin in the men’s toilet beside the bar in the main lobby was over flowing with paper towels and had paper towels strewn around it on the floor which remained like that through out the whole day. I would have thought a hotel of this class would of had the toilets regularly cleaned. We had dinner in the restaurant both evenings and although the food was very nice the menu is very limited compared to the bar menu . The first night the service was brilliant but the second night the service wasn’t great. After sitting down we had to go up to staff and ask if we could order drinks then again to ask if we could order food. Breakfast was very nice both mornings with a great selection. The pool was great and the kids loved it. The play park is also a nice edition. Would definitely return but would probably just book dinner for one night in the restaurant next time and have dinner in the bar on the second night.