Barkly Motorlodge

This motel complex also has an adjoining Chinese restaurant, and it's of a very good quality, better than a few of the other Chinese restaurants in Ballarat that I've tried. The rooms are nice and clean and the check-in is very convenient. Location is right in the center of Ballarat, so close to basically everything. Staff are enormously helpful.

Office mostly unattended but will arrive with a phone callo

Nice place, but very loud taps

The staff were quite friendly. The restaurant attached has tasty food. The cleanliness of the room was not great! The plug for the bath didn’t fit and asked for another one, which they did bring straight down. It had black mould all under it, There was black mould all over the bathroom roof. Was cleaned when asked but had to give instructions to the cleaner on how to do it and explain that it’s a health hazard. The dust in the room is something else!! Found some interesting items in the beside drawer.., glad they weren’t found by my son. The location is quite good. Met our needs. The bed is okay. Sheets clean and bed well made. Very noisy. A family must live upstairs. Didn’t bother us as I have a young child but may bother others. The room was quite cheap but the cleanliness was the worst I’ve seen in any motel ever. Please see photos.

I booked this hotel through wotif, decided to pay on arrival at a higher rate as was not sure we would definitely be staying there at the time I booked it as driving through the town back home, booked approx 2 weeks prior. The week we went on vacation, we definitely thought we would stop there on the way home and intended to stay. My husband was attending the football which was a later game than thought, so I was waiting with my son to leave. I had 4 missed calls on my mobile from a number I didn’t know between 6:45 and 6:52pm. No messages were left so I assumed it was a telemarketer. I then had an unknown number call which I answered, I could hardly hear the caller and thought again it must have been telemarketer so I hung up. I then got a text message from the number called earlier saying I was banned from Ballarat for the rest of my life! I called the number back straight away and asked if it was the accommodation as they didn’t advise who they were when they picked up the phone. They said yes and that they had called me all afternoon, that I was dodgy and was never coming. They had not been calling me all afternoon, in fact when I called back it was 7:05, 20 mins after they first tried to call me. Lady was very rude on the phone, never experienced such bad customer service prior to even getting to the hotel! Certainly left an impression of that accommodation and I feel sorry for the staff that work there and anyone who comes into contact with this lady. Definitely didn’t seem like she wanted our business. Ended up staying at another hotel in Ballarat which was lovely.

The standard charge for a room for 4 adults on a Saturday night is around $238/night, my daughter booked a room there on a Saturday night which happened to be the same weekend as Ballarat was hosting a music festival, they charged her $900 per night for the same room..?? If this isn't price gouging, I don't know what is. Should not be allowed...!!!

The room was comfortable and clean, but there was no milk for coffee. The shower was over a spa which made it difficult for us, being older to step into. The water was really hard to regulate, you either had hot or cold, no in between. The lighting was also quite bad in the bathroom, found it difficult to apply makeup.

I fully understood that the property is rated three stars. That was to be adequate for purpose However, I had extreme difficulty with the price negotiation. I found the fluidity of pricing extreme, following three phone calls in short succession on the same day the variation was $40.00, I booked at the rate $140.00 and was charged $150.00. When I pointed out to the proprietor the discrepancy the response was “ you are an awful person”, I was affronted. In terms of facility, the room is a little run down, the couch was worn and uncomfortable, there were minimal toiletries, eg, no shower caps. The security lock did not work, the plumbing was noisy I do not consider the property value for money and front of house has poor people skills. I would not stay sgsin

I can highly recommend Barkly Motorlodge in terms of the facilities they have for wheelchair access in Unit 17. It is well set up. Shower and toilet facilities are good. The room itself with the bathroom between the double bed and the single bed is ideal for carer/client. The noise of traffic at night from traffic was a little loud but that was my choice as I do not like sleeping in aircon preferring to open a window or two. Highly recommend the motel for its closeness to the main areas of the City and for its disabled facilities.