Recensioni su Serela Kuta by Kagum Hotels

Breakfast could be better and only reception has internet The Hotel staff is very good and helpful

This hotel is near with Kuta beach, easy to get food, hotel is clean, everything is ok and good. Receptions helpfull.

This is my second stay at this hotel, sadly I still feel the same that this hotel still needs a major improvement

Hotel room not clean,AC not work, toilet trouble , hot water terrible, towel bed smell, no aminites in bath room, the room smells like **** I thought from toilet bowl. When tell to receptionist they just said ok we will fix and coordinate with housekeeping but no one comes to fix or clean. Finally our guest want to Chek out because no one responded in the hotel staff. And very thankful for trip.com help to refund money.

Good location,near from beach and mall, all around had restaurant

too old and dirty need renovation

Located in kuta area, so many things to do nearby. Sadly, this hotel isnt in good condition. So many crack on the wall.

best hotel in near dewi sri area

Really bad

Nuce best

正直言って相当に老朽化したホテルでしか無い。部屋のアメニティはバスタオル一枚とミネラルウォーター2本、そしてエアコンだけである。TVはあるが韓国LG製の粗悪品だった。付帯する朝食も今ひとつであり近所の食堂レベル以下でしか無い。シーツも血の跡が残っているなど清潔では無く、枕も表にファブリーズ(衣料系芳香スプレー)してあり、裏面は微妙な匂いである。立地も空港から遠く、利便性は無い。唯一、利点を挙げれば、隣接するエリアに二つの大きめのフードセンター(屋外型フードコート)があるくらいである。これなら1500円以下で無いと満足は得られにくい。いくらTrip.comの割引優待がついたとはいえ、2500円前後の金額でまた泊まるかと聞かれたら、もう結構ですというレベルですね。

Saat menginap disini, kamar kami mati lampu ( hanya kamar kami saja yg mati ). Kira2 jam 4 pagi saya jd terbangun karena ruangan panas sekali. Saya turun ke lobby sendiri dg perasaan yg campur aduk. Mmg sih di kasih kamar yg lain (persis di kamar kami ) tapi aku udh tdk nyaman lg utk kembali tidur. Seumur hidup baru pernah mengalami hal spt ini. Di kota besar lg. Bali gitu loh. Mohon diperhatikan agar hal spt ini tdk dialami oleh tamu yg lain. Paginya dapat BF . Cuma hanya pakai kotak ( katanya sih tamunya tdk terlalu banyak ) makanya oakai kotak. Saya sih tdk masalah mo system Bufet atau kotak. Cuma ya, tolonglah utk rasa diperhatikan. Betul2 tdk enak. Tdk ada rasanya sama sekali.

Katanya menejemen hotel sdg bermasslah. Imbasnya terhadap fasilitas yg disediakan. Bangunan tdk dipelihara. Kamar bermasalah. Kasihan petugas Front Office jafi bumper menghadapi cslon penghuni..

Hotel agak tua, tapi bersih. AC dingin. Air panas kurang