Yan's House Hotel

I recently stayed at yan house hotel, and I must say it was an outstanding experience from start to finish. The staff was incredibly welcoming, professional, and attentive to every detail, making my stay truly special. The rooms were spotless, well-maintained, and beautifully designed for comfort

That’s was nice hotel and the reception so friendly and housekeeping so good clean and good room tyding

A nice homey place for family, good service for breakfast with friendly ladies and gentlemen. The hotel is located just right in kuta where we can walk to the beach and find variety of food

Check in Nx check out was ok. Welcome drink and service were great too. Breakfast, not recommended to pay for it. Staff was ok, however, when asking for a fork, they required 50k Rp, not sure why we need to pay just for a borrowing a fork, or they were selling this fork to us. Room looks like clean and new, we were happy until in the very early morning at 6am, we were extremely terrified because the very loud sound coming from the ceiling: a cat was tracking the rates! It was ridiculous! I don’t know how many rates were killed by the cat, and how the hotel going to clean it, but this is very unacceptable! If they are so many rates binding behind the wall or ceiling, how clean this hotel can be? We called the staff, and he did not walk in to our room but already heard the sounds from the ceiling at the walkway. And he said, ah, it’s a wild cat. And there is nothing he can do. The sound was continuing until 7ish until we had to head to breakfast and can not sleep anymore. Will upload a video record to Google review.

This hotel was been one of the nice one before, but now very lack of maintenance. They given us 1st floor, and the room moldy and not in the nice condition, aircon leaking, need major maintenance and renovation for sure, very sad with the location and the nice theme of the room, but have quite major problem with this.

Absolutely a gem in the bustling city. Big blue building stand out from the crowd. Greeted with welcome drinks and big size macaroon for each guest. Family room size is big. Extremely comfortable super king size bed. Requested for the quiet room which facing the back of the building, peace n quite. N there is also a small piece of salted caramel chocolate provided to each room for each day stay.