C_Captain
9 luglio 2024
First and last impressions are always with the staff, unfortunately in my instance the experience was less than pleasant.
The power hungry parking guard shouting orders was a totally unnecessary and could be dealt with so differently for arriving guests.
The receptionist obviously hated her job and didn't want to be there, any request was met with objection. Even requesting a 2nd door key was rejected.
I was also unlucky to receive a room with really really bad smells from the bathroom, it seemed like the drains were connected directly to the sewage it was that bad. Rm #122.
On my 3 day managed to move rooms which was much better, cleaner and no smells. Rm.# 377
The were lots of positive great points during the stay also.
The turndown chocolates are a really nice touch.
The location is magnificent, on the doorstep of great restaurants, bars and beach across the road. Really enjoyed the ease of access to everything.
Breakfast quality was OK, service in the restaurant was excellent, friendly smiling faces.
We didn't use the pool, it's quite small, no sun chairs and in the shade most of the day. It was nice to have the option of jumping in a pool but it wasn't that appealing.
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