Grand Palladium Select Palace Ibiza - All Inclusive

Molto buono (personale sorridente, buona qualità del cibo) tranne il ristorante Portofino. Durante la nostra terza visita a questo ristorante à la carte, abbiamo ordinato altre aragoste. Prenotazione alle 9:15. Le aragoste sono arrivate al tavolo 1 ora dopo alle 10:15 (servizio troppo lungo). Finite le aragoste il cameriere chiese di saldare il conto, dicendo che sarebbero seguiti i dessert. 5 minuti dopo chiedo i dolci al capocameriere e lei mi risponde scusata: “la cucina chiude alle 10”. Gli faccio notare che se la cucina chiudeva alle 10 perché le aragoste sono arrivate alle 10:15 e soprattutto perché nessuno ci ha informato di questa chiusura. Quindi abbiamo pagato per un pasto GRATUITO nel DESERTO.

Era ok, sicuramente non un resort a 5 stelle ma non era male

Tutto era perfetto. Bevande ecc. Sono rimasto solo molto deluso dal cibo, forse non avrei dovuto aspettarmi troppo da questo...

Excellent Family Stay in Ibiza with Minor Areas for Improvement Our family recently enjoyed a wonderful 4-night stay at this 5-star hotel in Ibiza as part of a week-long holiday. Overall, we were extremely pleased with our experience and would highly recommend this hotel to other families visiting the island. What We Loved: Convenient Location: The hotel's proximity to the airport was a significant plus, making our arrival and departure smooth and hassle-free, especially when traveling with family. Impeccable Cleanliness: We were consistently impressed with the high standards of cleanliness throughout the hotel, from our room to the common areas. This attention to detail truly enhanced our stay. High-Quality Food: The quality of the ingredients used in the hotel's restaurants was evident in every meal. We thoroughly enjoyed the delicious and fresh food on offer. Exceptional Staff Service: The staff members we encountered were all incredibly friendly, helpful, and professional. Their dedication to providing excellent service made us feel very welcome and well taken care of. Areas for Improvement: Restaurant Staffing: During peak meal times, we noticed that the main restaurants seemed understaffed, which unfortunately led to queues. Addressing this issue would significantly improve the dining experience for all guests. Limited Daytime Activities: While this may have been due to our visit being in the off-season, we felt that there could have been more activities offered during the day to keep guests entertained. Spa Inclusivity: We were a little disappointed that access to the spa was not included in the main room price, nor was there an option to add it as part of our package. Offering this as an inclusion or an add-on option would be a great enhancement. Negative Aspects to Report: We genuinely did not encounter any negative aspects during our stay. Overall: Despite the minor areas for improvement mentioned above, our family was extremely satisfied with our stay at this hotel. We believe that if these points are addressed, future guests will undoubtedly have an even more exceptional experience. We would certainly consider staying here again on our next visit to Ibiza.