Hotel in zona Highgate dog park, Bakersfield

Personale amichevole, un speciale grazie al personale di ricezione, molto utile e orientato al cliente.

I have stayed with ESA in several locations and enjoyed my stay. At this location, I felt that my privacy was violated and I was not treated respectfully as a customer. I was charged a $100 deposit at check in that was not returned to me and my bank debit card was not accepted for payment. I was asked to pay cash throughout my stay. The room had carpet and laminate flooring damage at check in. People entered my room while I was away and management reported to me that my room was not clean to their standards.I ended my stay early as I was uncomfortable extending my stay there. I left the room clean. I will not visit this location in the future and I would not recommend to other travelers.

This was a great little stop over as we made our way to Arizona. We had a room with two queen beds and the room was much bigger than expected. had all the amenities needed for an overnight stay. The included breakfast was non existent and mainly just consisted of coffee. I would definitely recommend this for an overnight stay on your way through. Also close to restaurants as well.

Ero in transito verso nord e ho soggiornato al centro di Bakersfield Hampton Inn. La ricezione era già molto gentile e mi sono sentito bene. La stanza riservata non era ancora pronta, quindi mi hanno assegnato un altro. La camera dispone di TV a piatti, frigorifero, microonde, caffè, scrivania, WiFi gratuita, sede separata e bagno con doccia. Il letto era molto confortevole. Solo l'aria condizionata non voleva come me. Altrimenti tutto era di punta. Anche il colazione era, per le condizioni americane, molto buono.

This the second time that I booked this hotel in my way back to home. Unfortunately this time the room didn’t have fridge although it was mentioned in the booking and one of the comforters had stain on it. The staff was great and friendly as before

La colazione è buona per un breve soggiorno

Conduttore dalla baia alla valle della morte, abbiamo deciso di rimanere una notte a questo Marriott per rompere la macchina, e ci ha permesso di rimborsare un certificato di Marriott. In occasione della nostra esperienza, con un certificato elettronico, si ottiene l'alloggio più modesto disponibile. Non è questo il caso. Conforme al nostro profilo, ci è stato dato una stanza sul 8° piano guardando a sud verso le montagne. Abbiamo anche visto il parcheggio posteriore, ma crediamo che fosse meglio di guardare la strada occupata davanti all'hotel. Siamo stati un po' sorpresi da altri commenti più critici, e ammettiamo che probabilmente siamo stati fortunati che non ci fossero eventi nel centro di convegni adiacenti, quindi le cose sono state probabilmente un po' lente in hotel. In ogni caso, siamo stati soddisfatti di avere la registrazione, che ci permette di entrare presto (alle 2:00) e ci ha consentito abbastanza tempo per esplorare la città un po' prima di andare a cena. Il parcheggio aperto, a nessun costo, era conveniente e ci ha consentito di accedere facilmente all'hotel vicino agli ascensori.

Questo hotel è tranquillo! A parte il giorno in cui le famiglie godono della splendida piscina!!! (Non una denuncia IVA) ci sono due edifici separati di camere separate da un ponte che attraversa il creek di mill. La signora di ufficio che abbiamo oggi è stato stupendo!!!

1. Theresa at front desk is rude, unprofessional, has no customer service savvy, no business decorum whatsoever. Moreover, tried to charge guest $30 when guest gave a six hour advance courtesy notice call, that an hour extension is needed from the 11a.m check out time. Not only is that irrational amd a rip off, but there is no hurry for the incompetent housekeeping staff to service rooms let alone in a mainly empty motel of which they do mot properly clean nor sanitize the raggedy rooms anyway. Tried to charge guest at check out, for having to use face towels to clean the room floor from it raining outside Tuesday night 11/2/22 at check in. Yet, she/the motel provided the guest upon check in, with STAINED bath towels towels and a STAINED white blanket that Adriana (the pleasant one) took directly from their lobby closet. Photo's taken. What fee or compensation is the motel GIVING the guest for not supplying clean new linens/towels? What an insult. Stained worn torn towels should be thrown away, not recycled to new guests. Guests do not pay motels/hotels money to be provided with raggedy towels. Also, motels/hotels should never expect let alone voice threats of a charge for using towels fir WHATEVER guests need them for (cleaning or wiping surfaces, menstrual cycle cleaning, showering, bathing, spills, etc etc etc). Moreover, they offered the guest nothing nor any cleaning service after the rain. 2. There are long thinnish bugs in bathroom. 3. The smoke alarm loudly goes off snd it's voice repeats ”FIRE!” every time guests take a hot shower. They have it installed in front of the bathroom door instead of by the window of the room's. 4. The walls and floors/ceilings are paper thin; preventing guests from getting any rest and business calls done. 5. After guests request a corner room in order to avoid as much noise disturbances as possible; they egregiously put large groups of inconsiderate people right above and next to the guest despite there being several vacant rooms further down. They intentionally inflict upon the guest, therefore; sudden heart palpitations from the constant sudden noises/bangs/stomps/throws/drops/rolls/yelling 4:00am onward throughout morning day and night disrupting guests much needed sleep and thus damaging guests ability to function during the day. And they do nothing about it even when guests call the front desk, to make the noise disturbances stop. 6. Unlike other motels; this one does not supply cold filtered water in lobby, nor bottled water. They don't keep the tiny hot water dispenser replenished in lobby, for tea. 7. They dont fix room issues after last guests leave. The lights dont work, the sinks are clogged. They expect guests to go through the inconvenience and disruption and horrible experience of having to request the maintenance guy to enter rooms after guests have settled in/checked in and gotten settled, when the housekeeping staff is supposed to inform maintenance of issues after guests check o