Bacolux Afrodita Resort & Spa, Herculane

I booked the hotel, because of spa baths, but was disappointed to find hot tap water with chlorine not minerals as explained on reservation and by the you tube video saying red Sea salt magnesium and mineral baths only chlorine water, food ok not that great,staff at reception not trained like ihg hotels to say how can I help to make your stay memorable, but they speak like we give a dam call the person who took your reservation

It was recently refurnished but not entirely with first quality materials, and also I have doubts about their capacity and interest to assure a proper maintenance. So, hurry up if you want to enjoy it in its current state. The spa area is quite nice and relaxing, but unfortunately it shows some small but "promising" signs of deterioration. Breakfast and the other meals served were tasty and exceeded the 3 stars standard.

If you want to relax this is the place . I've been here several times , and every time I liked it more and more. Baile Herculane is a miracle of nature and Afrodita Hotel provides high quality services . Spotlessly clean rooms , even for a clean freak :). Breathtaking view from rooms, the cleanest air that you can breathe , extremely good food cooked in their own kitchen , live music every evening , friendly staff and a playground for children.The spa area is absolutely gorgeous . Swimming pool with warm water , jacuzzi , sauna, massage . The only feeling you have is that you don't have enough time to enjoy everything that surrounds you

It was a great holiday at Bacolux Afrodita Resort & Spa. Very nice view from the balcony over the mountains. We relaxed at the well maintained and clean Spa area. Varied and tasty breakfast and dinner. The staff is very kind and helpful. Congratulations to the hotel management! In conclusion: a beautiful reborn hotel where you can live unforgettable moments. We will definitely return to this great resort!

I was in room on the 7th Floor – a faded room which was well soundproofed. Not enough lifts to cover the number of guests so expect long waits but the hotel redeemed itself with an excellent pool which was open late - I didn’t have a view but slept well!

If I have to describe the experience, I would say "frustrating" is the best to describe it. Even Though is princely it has nothing to do with the services offered that are really bad joke offered to the tourists paying for illusions. Keeping objective and leaving apart the recent bad impressions I would say that: - food quality is decent enough but also not at a 4 star level expectations - elevators are old (refurbished cabine only), slow and randomly responding, a really nightmare if you have to deal with them (steam bath inside, long waiting times, shared by tourists and personnel). - rude housekeeping personnel, not trained and nasty, doing nothing for room maintenance (towel changing, bed sheets, etc). You can get the cleaning services just if you ask for them at the reception. Personal stated they are instructed to do nothing for short stays except than taking the trash from the bins and I am convinced about this truth - no fresh air / ventilation within public areas and SPA - random operation for SPA facilities to gain savings (they are switching off facilities during the working hours without prior notice that shows a lack of respect and profit oriented attitude only) - incapacity / carelessness to deal with peak time period - everything chaotic, crowded and not organized in the restaurants area , overwhelmed personnel (probably bad payed ) that doesn't care about anything except the billing - possible TV cable not working in the room (my case) - safe's are a joke, they did not even adapt the instructions to use to the actual device - so impossible to make use of them Overall, the facility has all the premises to make you happy but the administrators (Bacolux - avoid them !) are interested only in their profit share and do nothing for the tourists and showing disrespect and creating frustrating experience. If you have a better option, don't pay to get frustrated.