Utente ospite
8 ottobre 2022
i gave this hotel a very good review a few years ago it has always been dated, but was always clean and welcoming with friendly staff, BUT something has changed since i was last here in October 2019. we booked 2 rooms for 6 people, for 10 days, quoted a price for 2 per room and 3. on arrival one of our party failed to come but was still charged for the 3 people to that room plus island tax, no refund.. how can you charge tax for someone not on the island ? 2 days into our stay the building behind was being dug up to replace water pipes this started at 8am until 6pm every day including Sunday. it was relentless and directly outside our balconies, the owner basically said tough, no apology no offer of a reduction.. on Satuday nights every week, a group of about 100 or so people gather out the front on the corner from a club called casanovas, with loud music, shouting card bibbing and blatant drug dealing until 7.30 am !! so just as you fell asleep the diggers started.and just top it off we had rooms and beds full of ants!! he offers a bug spray .. to spray your bedding with .. really ?! . i have spent a lot of money with this hotel in the past booking up to 10 rooms for a regular 10 day stay every October, and this year has seen the last of us, we will never go back . the absolute rude attitude was a disgrace, i checked out 5 days after, and went to a new hotel with not one offer of an apology or any comepensation ..
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