Hotel in zona Saint Louis University Extension Institute for Small Scale Industries Foundation Inc., Baguio

Questa è la nostra prima volta con Microtel da Wyndham Baguio. Ci siamo trasferiti per 3 giorni e 2 notti con la mia famiglia, abbiamo avuto una fantastica esperienza. La zona e la stanza sono pulite, il lobby puzza meraviglioso. Il colazione complementare era anche buono, il gusto, i servizi e la selezione erano accettabili. Il Wi-Fi è buono, ma a volte si sta tagliando in e fuori (ci siamo rimasti nel terreno inferiore). Ma una cosa che ha reso questo hotel magnifico è la gente. Il personale del desk front are professional, reliable, and courtyard. I custodi della casa vi salutano con un sorriso, anche le guardie di sicurezza sono ospiti. La posizione è stata anche un grande plus. Sicuramente saremo indietro. Mantenetelo in alto 😀

Nice, quiet, relaxing a**osphere just the way I like it~ Breakfast spread is well thought out and the morning view topped with the weather makes one calm and at peace during the entire stay. If you’re looking for a place near the nature tourist spots (Wright Park, Botanical Garden, Mines View) and away from the Session Road crowd, then you’re in for a treat at Hotel Elizabeth. Not to mention, it’s near St. Joseph Parish and the infamous Sizzling Steak Al Fresco. Will definitely come back~

Been checking in here regularly since November for business purposes. This is actually a good hotel specially for a quick fix for a back to back meeting or a long days work. Rooms are clean and necessary sanitary protocols are intact specially being a rooms division manager and working in the industry for almost 12 years i can personally attest that they are maintaining cleanliness on their rooms... Wifi is good though you need to re log in every 5 min of down time,,, though again its good when in use... overall this hotel is really qualified for a 3-4 star review... unfortunately they hired a someone that pulls them down... a rotten apple mixed with good ones... their front office agent named “LYN” made our stay here terrible specially when shes on duty.. (We are having a pleasant stay though when shes on day off or areadly off duty) Take note that we are staying on this property for 5 or more times per month. At first meeting, she even mentioned they dont accept card transaction, as mentioned i told her that im a rooms div manager and i can see a credit card terminal, even offered to teach her how to use it. And yes!!! Its confirmed that she really doesn’t know how to use one. Next is fro a simple request for a simple shampoo, borrowing of extra slippers, all this request are all being denied by this front office agent named LYN... Oh did i forget to mention that its hard to contact the front desk when shes on duty on graveyard? Again we are exactly on point shes sleeping on duty!!! I just dont get the point why does lyn always ask for my id when checking in well in fact all of her colleagues does not do this as im already on their records,,, maybe she also doesn’t know to use the system... lastly we ordered food outside as their resto is close... ever since it is being directly delivered by their staff after the food is being handed to the fo... I dont know if her stupidity struck again and just decided to ask me to go down and pick it up even lying that she only has the guard with him,, after mentioning to her that its always being delivered here on our room, then instantly one of the hk guys gave it with all respect.. To the general manager of this eurotel property, maam / sir, this agent will pull your property down. I really hope that necessary actions will be done. I also understand that maybe she is just hired recently and lack of training is not given due to the pandemic. But being a seasoned hotelier, this type of attitudes are usually untrainable already specially for someone working upfront.. I guess we already know what im suggesting. The guy front office supervisor is someone to commend though adding the new hk male attendant,,,actually all of the staff except Lyn...again a rotten apple on a set of good ones.. 😔

Uploaded herewith is a photo of an advisory by Baguio Burnham Suites management regarding the LIMITATION in their supply of hot water. This photo was taken inside my hotel room, after I checked-in the hotel. The hotel management should have been honest enough to publish the same advisory in their website. I checked their website BEFORE booking a 9-night stay in their hotel. Had I read their advisory in their website at that time, I would NOT have booked a stay in their hotel at all! When I actually checked-in Baguio Burnham Suites hotel, I discovered that the problem with their supply of hot water was MUCH WORSE that what their advisory admits. The hot water failed literally everyday that I was there. Engineering came twice to try to fix the hot water problem, but the ”fix” did not last! I had to take FREEZING showers in the bathroom twice. This was because Baguio City has COLD weather and there was NO hot water. I asked myself, how about the men's restroom in the ground floor of the hotel? Does it provide hot water? I tested said restroom for 5-10 minutes. NO hot water. I had to check-out of the hotel, after a stay of only 3 nights. I did NOT use the remaining 6 nights of my booking. In a cold climate, NO reliable hot water! Unbearable!

Very accommodating staff and view from the property is great!

L'hotel è nuovo. Il personale è molto amichevole e bello. Il colazione è buono ma non eccellente. La stanza ha un ventilatore soffitto, quindi dobbiamo aprire la finestra e la porta scivolando. La nostra stanza era di fronte a zona residenziale, quindi ci sono cani che barbavano in mezzo alla notte.

Inizierò dicendo che mia moglie e io siamo rimasti qui nel 2019 e abbiamo avuto un ottimo soggiorno. L'hotel era piuttosto nuovo all'epoca e tutto funzionava. Beh, le cose sono certamente cambiate negli ultimi anni. L'unica ragione per cui non ho dato una stella è perché il personale del desk front era amichevole e benvenuto al check-in e la posizione è grande. To the many things wrong with this hotel and why you should definitely find somewhere else to stay when you’re in Baguio... The first problem we encountered was the room having a strong chemical/odorecent odor with a sticky residue on all of the surfaces, Non sono sicuro se avessero sprayato un po' di frigorifero d'aria o qualcosa del genere prima che arrivassimo, ma era piuttosto forte e cattivo. C'era un rivestimento di polvere grosso intorno alla TV e sul tavolo vicino al letto, grosso, la porta aveva impronte e schermi da sopra a fondo, e il peggio di tutte queste questioni è il bagno. Non aspettate di essere troppo puliti qui perché la doccia era un trucco d'acqua e non molto oltre, non dimenticate di imballare il vostro tabù. Il personale non ha offerto una risoluzione per uno scambio di stanza o qualcosa per uno di questi problemi. Per concludere, questo hotel ha molte recensioni piacevoli, forse era solo la nostra stanza specifica in disarmo. Tuttavia è annunciato come un bel hotel che si aspettava alcune attrazioni. Non c'era nemmeno un lavastoviglie o un asciugacapelli nel bagno. Mi dispiace di restare qui questa volta e vorrei che lei si fermasse.

We stayed for a week (7d 6n) It was a charming hotel that overlooks the mountainous Baguio City. Staff were accommodating, professional and friendly. My only downside is that there’s no shuttle to pick us up or drop us off to our preferred destination especially one night that we finished shopping at SM Baguio not so late at around 8 or 9pm and there were no taxicabs around. We were neglected by the SM’s dispatcher so freezing and inconvenient as it is, I called the hotel to pick us up since we were having a hard time booking a grab taxi. It is always drivers are busy all the time. The first lady at front desk wasn’t that helpful. She just gave a “wala na kaming magagawa” answer but the second front desk lady was accommodating and went the extra mile so kudos to her. Shout out to our housekeeper lady Grace who also is friendly and courteous and gave us all the amenities we needed. Replenished our sheets reqularly. Above all it was an above average stay but not as perfect since there were minor areas like, the bathroom sewer stinks, which I think they are aware of, no shuttle, the balcony is fine coz we were at the corner facing both the vines with some noisy construction workers chatting but tolerable and pine trees on your right. You have to lean over to get a good view but be extra careful for you might fall to your death. It was a charming and promising hotel. We might consider to comeback and tell this to friends, relatives and close loved ones.

Hotel Veniz in Burnham was a good enough place when I first stayed there but the succeeding trips were quite a disappointment. When booking, always take with caution the rooms recommended in the default setting of their website. I learned a bad lesson when I trusted the system completely. Only after I have fully paid for the reservation did I learn that the room had no window and inaccessible by elevator. If you are travelling with old people, this is particularly discomforting. But the uninitiated would click the reserved button right away since the systems give only four hours to pay or booking would be cancelled. Once payment is made, only then does information on the accommodation become available. You might be shocked to know that if you book separate rooms, they might be at different floors. Rooms offered at uniform rates are not necessarily identical in size, location, and view. Last time, we were assured a family room but the place turned out to be too cramped, and while there was window overlooking Burnham Park, it was too high for a person of average height to look out into the sceneries outside, which basically defeats the purpose of having a room with a view. For some reason, I always end up getting these cramp, disappointing accommodations even when the price I paid was supposedly for the high-end type. Another problem is parking. The basement is too dark and poorly-designed a novice driver would have a difficult time positioning his car especially those mid-sized SUVs. The basement ground is uneven, and with so many concrete pillars blocking the way, parking is a challenge. They have security at the basement but none of them is apparently able to drive. You have to do it on your own. Sometimes if you get to park at the inner slots, you will surely get blocked by other vehicles and it takes a while to page the owner to move his car aside in case you are leaving. This place is not worth the trouble of staying there, I would suggest that one finds a better alternative, and avoid this hotel as much as possible.

Stavo qui per l'Anno Nuovo. Mi è stato dato un letto matrimoniale dal momento che la capacità era piena. Mi è venuto sorpreso che al mio arrivo mi è stato dato un buono che mi dà cena gratuita per tutta la mia permanenza per 2 notti! La scelta di cibo era leggermente limitata, ma il gusto era molto buono! Colazione saggia la diffusione era buona per un piccolo hotel, non essere sconvolto di gustare un buon colazione qui! Situazione wise it’s a poca distanza dalla città principale, come questo hotel si trova accanto a Lafayette , che si trova sulla collina, così il tempo è freddo alla notte, che è una bella cosa da vivere!