Hotel in zona Baguio, Baguio

Questa è la nostra prima volta con Microtel da Wyndham Baguio. Ci siamo trasferiti per 3 giorni e 2 notti con la mia famiglia, abbiamo avuto una fantastica esperienza. La zona e la stanza sono pulite, il lobby puzza meraviglioso. Il colazione complementare era anche buono, il gusto, i servizi e la selezione erano accettabili. Il Wi-Fi è buono, ma a volte si sta tagliando in e fuori (ci siamo rimasti nel terreno inferiore). Ma una cosa che ha reso questo hotel magnifico è la gente. Il personale del desk front are professional, reliable, and courtyard. I custodi della casa vi salutano con un sorriso, anche le guardie di sicurezza sono ospiti. La posizione è stata anche un grande plus. Sicuramente saremo indietro. Mantenetelo in alto 😀

We thoroughly enjoyed our stay at Sotogrande Hotel in Baguio. The room was clean, spacious, and comfortable, and the breakfast offered a fantastic variety of choices. However, what truly stood out to us was the exceptional service we received after we checked out. We accidentally left our luggage in the taxi, and the hotel staff went above and beyond to help us. Andrei Mendoza and John Lloyd Mercado not only assisted in tracking down the driver, but they also coordinated with the police and arranged for our luggage to be shipped to our home address. This level of dedication was far beyond their duties, and it truly showed their commitment to their guests. We believe Andrei and John Lloyd deserve special recognition for their outstanding customer service and genuine care for their guests. Their hard work and compassion make a significant difference, and it’s exactly this kind of service that makes Sotogrande Hotel stand out. Thank you for an unforgettable experience!

Been checking in here regularly since November for business purposes. This is actually a good hotel specially for a quick fix for a back to back meeting or a long days work. Rooms are clean and necessary sanitary protocols are intact specially being a rooms division manager and working in the industry for almost 12 years i can personally attest that they are maintaining cleanliness on their rooms... Wifi is good though you need to re log in every 5 min of down time,,, though again its good when in use... overall this hotel is really qualified for a 3-4 star review... unfortunately they hired a someone that pulls them down... a rotten apple mixed with good ones... their front office agent named “LYN” made our stay here terrible specially when shes on duty.. (We are having a pleasant stay though when shes on day off or areadly off duty) Take note that we are staying on this property for 5 or more times per month. At first meeting, she even mentioned they dont accept card transaction, as mentioned i told her that im a rooms div manager and i can see a credit card terminal, even offered to teach her how to use it. And yes!!! Its confirmed that she really doesn’t know how to use one. Next is fro a simple request for a simple shampoo, borrowing of extra slippers, all this request are all being denied by this front office agent named LYN... Oh did i forget to mention that its hard to contact the front desk when shes on duty on graveyard? Again we are exactly on point shes sleeping on duty!!! I just dont get the point why does lyn always ask for my id when checking in well in fact all of her colleagues does not do this as im already on their records,,, maybe she also doesn’t know to use the system... lastly we ordered food outside as their resto is close... ever since it is being directly delivered by their staff after the food is being handed to the fo... I dont know if her stupidity struck again and just decided to ask me to go down and pick it up even lying that she only has the guard with him,, after mentioning to her that its always being delivered here on our room, then instantly one of the hk guys gave it with all respect.. To the general manager of this eurotel property, maam / sir, this agent will pull your property down. I really hope that necessary actions will be done. I also understand that maybe she is just hired recently and lack of training is not given due to the pandemic. But being a seasoned hotelier, this type of attitudes are usually untrainable already specially for someone working upfront.. I guess we already know what im suggesting. The guy front office supervisor is someone to commend though adding the new hk male attendant,,,actually all of the staff except Lyn...again a rotten apple on a set of good ones.. 😔

The hotel is new and clean. staff were very helpful and accommodating. the view is excellent will surely book again with them in our next trip to baguio.

Unfortunately the management was zero rated, due to their attitude and manners of the property manager or the owner, the place is beautiful and NEET the view over excitement, but the roads to that place totally damage to reach, and disadvantages no taxi available and it's away from the taxi stand, but the staff was kind, still need to learn management hospitality and how to wellcome the customer as well as encourage them to most welcome at anytime, no timing rules for 1400-2230pm should be 24/7,this is a hostel or motol or homestay, Thank you

Good amenities, excelent sevice and clean rooms

I love the place, very accessible it's just 5 hrs away from Cavite. The guards, receptionist and cleaners are all nice and friendly. I love the pool beach access to the pool, it was clean and big and you can just chill there all day. I also love that they put random chairs at the beach where you can sit and just watch the beautiful sunset of La Union. Check in time is also reasonable they allowed us to check in at 1:30 since the room is already available. They also have a complimentary birthday arrangement if you note that it's your birthday during reservation. I love their couple massage room, quite and clean and the therapist are also good. Overall my stay was so good except when I dine at their Coast restaurant, I don't expect some royal treatment but a polite staff would be nice. When we arrive to eat lunch the waiters take forever to bring you the menu, they won't help or point you where to seat they would not greet you or anything when you come in, this was a very unusual experience for a 5 star hotel, but even though their servers are not professional the sisig and grilled squid taste good so I gave them a chance and dine in again and was thinking maybe they have a better service during the evening but my gosh it was far even more worse, there are so many flies at our table and we have to consistently ask for assistance again which takes forever, they would not even make an effort to find a better table for you and I end up moving to another table by bringing my own plate w/ zero assistance and the servers are just staring, so my last straw was when there are still flies everywhere I just asked if we can just have the food packed and politely ask to pls include the fish and chip sauce I still have but being the consistent awful servers at Coast restaurant of course when we arrive at the room there is no sauce so I was not able to eat my left over fish and chips, although the pansit and fish and chips taste good it would not suffice my irritation with the service and again it was not even crowded there are only few tables with people seating so I cannot just imagine if madaming tao sa restaurant I am usually more understanding kapag mas busy but having 2-3 tables occupied with this amount incompetent staff was just wow, since I learned my lesson the hard way we dined at salt and sea the next day and they are far more better than the servers at coast, the food was also good at Salt and Sea so yeah when I comeback I will definitely skip Coast. Complimentary breakfast is also at Coast, there are typical Filipino breakfast selection which is ok to fill your tummy but just be prepared to wait if you want sausages, lol. There was a waiter who got 10 sausages in a row to bring wherever and it was just only refilled with 20 sausages that time so there are only 3 people on the line who were able to get the another 10, typical coast service. Most waiters here would not even smile or greet you, it's like you are invisible, even a cheap carinderia wou

Monaliza Surf Resort offre la migliore posizione con la spiaggia, letteralmente. Ho soggiornato nella camera 3, alloggio per 6 con la mia famiglia. La camera dispone di un balcone che porta alla spiaggia e alla festa! La stanza non è troppo adorabile, ma lascia spazio sufficiente per tutti noi, con 2 bunker di letti e un divano/letti.

Le strutture come la piscina e la spiaggia sono la cosa buona di questo hotel. Non troppo piena quando abbiamo avuto il nostro soggiorno. Sono molto accoglienti e cortesi staff e la vicinanza è mantenuta pulita e confortevole. Ci sono abbastanza spazio per passare il tempo con la famiglia e gli amici.Abbiamo avuto la prima stanza e era molto confortevole con vista sulla piscina. Il prezzo è più alto di quello che vi circonda, ma è stato ragionevole se viaggiare è un gruppo di grandi gruppi.

Il personale era estremamente accogliente, caldo e attento. Camera, fogli, bagno era pulito e servizio alimentare in camera era grande! Il edificio sembra vecchio, c'è solo un piccolo ascensore, ma immagino il personale più che non lo fa. Sono molto responsivi e molto felici di rendere il vostro soggiorno comodo!