Utente ospite
31 gennaio 2023
We booked two single rooms for one night in advance walking the Stevenson Trail, and we made a partial payment by bank assignment. The price for each room was 85 € incl. half pension. When we arrived he told us that we only had booked one room with two beds. Probably he was overbooked and had lost control. As we could proof our bookings, he "found a solution" and put me in a special room for wheelchair-users (which in general was not a problem at all) at ground floor, less than one meter away from the street. Two tiny windows, peoply walking by could look into my room. The bigger problem of this room was the extremly strong, penetrative chemical smell of the fabric-new sofa and armchairs, made from/ covered with a leather substitute. I had to keep the street level windows open during the whole night, I couldn't sleep at all. Next morning we payed. The owner asked 110 € each room instead of 85 €, and he had "forgotten" the assignment. On top he added 4 beers to the bill, we never had them. And 1/2 a liter of red table wine we had with dinner cost 16 € (in the next hotel the day after we only payed 6 €). After having discussed the "wrong calculation", he changed the bill 4 times, in the end we payed 14 € more than necessary. (And we did not discuss, not even mention the extremely expensive table-wine). We were happy that we could leave the place.
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