BBQ Hub Ella

We had a wonderful stay here at BBQ HUB in Ella. The hotel was beautiful, especially our rooms. A lovely small hotel in a convenient and great location in Ella. Only a few minutes walk from the main town, restaurants and famous attractions like the nine arch bridge. It was nice and quiet/relaxing around our street too. The service was EXCELLENT. We felt very looked after the whole time. Big smiling faces who were always willing to help us out. When we checked in, the staff had told us that my partner and I were booked in for a single bed room instead of a double bed room, we were very confused however soon realised it was our fault (third party provider app providing wrong photos). The staff were accomodating by offering a double bed room for the one night it was free but we said we were okay with the single room. They even offered us an extra mattress as well, but we didn’t need it. Regardless of it being a single bed, we were super comfortable. It was a very comfortable bed. Shower had hot water and amazing pressure! Very stylish bathroom! BBQ HUB also offers free breakfast during your stay. Food was delicious and made with lots of love. Very filling! Fresh fruits, eggs, bread, waffles, egg hoppers, and fresh juices. As our booking was only for 1 pax as it was a single bed, we were expecting that only one person gets free breakfast and were happy to pay, however, the staff said we were both able to receive free breakfast and that it was on the hotel. They were very kind and generous. The most beautiful, kind and friendly staff. We hope to be back soon! Thank you for your hospitality and kindness. I highly recommend BBQ HUB 😊💛

We just stayed the one night as was nearer to railway station for our early train . Staff were very helpful and friendly - especially one of the female staff who was extremely helpful when our uber to the station didn’t turn up and we were in a bit of a panic - she took us in her Tuk tuk for no extra charge. Would highly recommend!

Brilliant short stay at bbq hub Ella! Rooms were spotless and very quirky - staff literally could not do enough for you! They even drove us to the station when our driver didn’t turn up! Completely free of charge! Thanks for a lovely friendly stay - would definitely recommend

We recently stayed at a hotel in Ella and had a wonderful experience. The room was impeccably clean and comfortable, making for a relaxing stay. The staff members Lasitha, Kavindhu, Ridmika, Imesha, and Abeykoon were incredibly humble and attentive, ensuring all my needs were met. Their warm hospitality truly enhanced my visit. Highly recommend this lovely place!

Nice quirky rooms and bathroom, very helpful staff who took our suitcases up the stairs. We had a family room which is definitely on the small side but perfectly ok for a couple of nights. During the night we could hear groups of people chatting loudly but it wasn’t too much of a problem for us. On the plus side it’s a very good location for town, the AC worked very well and we could watch BBC!

The pro’s: - Staff all very friendly and kind, helpful with carrying luggage up the stairs, nice welcome drink - Location is very convenient for Ella town, five min walk to main street and lots of shops on the way for waters/ supplies etc - Good strong WiFi and A/C in the room - Quiet at night allowing for two good nights’ sleep - Hot water in the shower (although sometimes a little too hot!!) - Breakfast was plentiful, good omelettes, french toast, waffles, fruit, juice, tea/ coffee. Quality of coffee better than other hotels in Sri Lanka but still not barista level! - They very kindly gave us a free transfer to the train station in their (large) tuktuk which fit all of our luggage! The con’s: - The room we stayed in (I think standard double) was very small. We had some larger pieces of luggage and had to rearrange the room to make space to have them both open. Very little floor space, only have a bedside locker on one side - The bedding was stained and torn in places, making it feel shabby and old. The towels were of similar quality - thin and very old, faded white/ grey colour, not very inviting to use - The bathroom had very limited surface space/ hooks to place toiletries or bags. Even to hang towels there was one bar which just about fits one bath towel but it’s almost hanging above the toilet. Toilet roll holder fitting very loose and fell off repeatedly when using it. - The main spotlight in the entrance way to the room was not working when we arrived and the room is already quite dark so we asked them to fix it. The staff member seemed a little confused as to why we needed this fixed when the other lights were working, but it was the only light for the wardrobe/ mirror/ where had laid our luggage out. In fairness, they fixed it right away when we asked them to. - At night there was no-one at the desk when we wanted to ask questions about the breakfast time (as we hadn’t been told during check-in and it wasn’t written down anywhere). The place felt like a ghost town and there was not a hint of any security. Sri Lanka is pretty safe but I still think it would be nice to have someone on the desk just to keep an eye on things and also to help guests if they need anything