Heart of Ella
1 notte
Camere e ospiti
1 camera, 2 adulti, 0 bambini
Tutte le strutture a Badulla
Heart of Ella
Ambagaha Pathana, Kithalella, Ella, 90090 Badulla, Uva Province, Sri Lanka
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Heart of Ella provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.Mostra di più
Corrispondenza del prezzo
Servizi
Parcheggio privatoGratis
Reception con servizio 24 ore su 24
Ristorante
Noleggio auto
Servizio sveglia
Wi-Fi nelle aree comuni
Servizio navetta
Inglese
Tutti i servizi
Descrizione della struttura
Heart of Ella provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.
Mostra di più
3.9/5
BuonoPulizia3.9
Strutture e servizi3.9
Ubicazione3.9
Servizio3.9
Tutte le 19 recensioni
Dintorni
Treno: Kital Ella Railway Station
(2,1 km)
Treno: Demodara
(7,6 km)
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Camere
Recensioni degli ospiti
Strutture e servizi
Regolamento
camera deluxe parco
1 Letto matrimoniale alla francese
Con finestra
Non fumatori
Bagno privato
TV LCD
Letto di lunghezza extra (più di 2 m)
Ventilatore
Controlla la disponibilità
1
Camera Deluxe matrimoniale
1 Letto matrimoniale
Con finestra
Non fumatori
Bagno privato
TV LCD
Letto di lunghezza extra (più di 2 m)
Ventilatore
Controlla la disponibilità
1
Camera Standard matrimoniale vista montagna
1 Letto a 2 piazze
Con finestra
Non fumatori
Bagno privato
Ventilatore
Vista sulle montagne
Appendiabiti
Controlla la disponibilità
1
Deluxe Double Room With Balcony(Availability)
1 Letto a 2 piazze
Con finestra
Non fumatori
Bagno privato
TV LCD
Letto di lunghezza extra (più di 2 m)
Ventilatore
Controlla la disponibilità
1
Super Deluxe Balcony Room With Ella Rock View
1 Letto matrimoniale
Con finestra
Bagno privato
TV LCD
Letto di lunghezza extra (più di 2 m)
Ventilatore
Controlla la disponibilità
1
Panoramic Luxury Balcony Room With Ella Rock View
1 Letto matrimoniale
Con finestra
Bagno privato
TV LCD
Letto di lunghezza extra (più di 2 m)
Ventilatore
Controlla la disponibilità
1
Super Deluxe Triple Balcony Room With Ella Rock View
1 Letto singolo e 1 Letto matrimoniale
Con finestra
Bagno privato
TV LCD
Letto di lunghezza extra (più di 2 m)
Ventilatore
Controlla la disponibilità
Nascondi i tipi di camere
Recensioni degli ospiti
3,9/5
Buono
19 recensioni
Recensioni verificate- Pulizia3,9
- Strutture e servizi3,9
- Ubicazione3,9
- Servizio3,9
Media per strutture simili a Badulla
Utente ospite
31 dicembre 2024
We booked directly with the hotel after scoping out rooms online. On the day of our arrival we were contacted by the hotel stating they didn’t have that room available but had something else for us. And provided pictures when requested. We could tell it wasn’t the ones pictured online but we were assured we would be moved to the renovated rooms after the first night. But man, this first night was really uncomfortable. Old dusty room full of spiders and webs. Sheets with holes. Webs on the bed frames. Door lock was a pad lock. It was strange for sure. Made my skin crawl. :( On the second night they moved us to the renovated part of the hotel. Definitely an upgrade and had that been the only part of the hotel we’d seen. We’d have been happy. Although you can tell, it’s starting to not be up kept. As spider webs are forming in areas of the room. With good upkeep and care this hotel has so much potential. Beautiful view, and attentive breakfast. Monkeys near by. Good proximity to town - away from the noise but a short inexpensive Tuk Tuk into town. I’d say, ensure you’re booking the renovated side and it would be a good value for your money. And totally ok. A steal even. The gentleman at the front desk cared about making sure he could help in whatever way he could. He was up late, and up early helping with breakfast.
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Utente ospite
31 dicembre 2024
We can only think there must be two levels of accommodation at Heart of Ella as the photos posted on Booking .Com bear little resemblance to our experience! Our room was dusty and dirty, very outdated with peeling ceiling tiles, filthy mosquito net, stained towels and a bathroom that we only used out of necessity. We only stayed for one of the two nights we had booked. It is in a stunning location with fabulous views but that’s the only good thing we can say about the place.
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Utente ospite
22 dicembre 2024
Highly recommend the Heart of Ella. Great views from rooms - we could see the mountains and waterfall. Excellent hospitality - they were understanding of our last minute changes. Stellar location - they are in a great spot with great hikes nearby.
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Utente ospite
7 ottobre 2024
Ella Mountain City in Sri Lanka 🇱🇰 Very beautiful Village. BUT All in all I felt very vulnerable so we only stayed 1 night and not the 3 we booked, it was worth losing money just to get out of there. Around US $ 80 per Night it's way too much for this place. All the way from North America we came to enjoy the Ella Mountains, but the GUEST House / Hotel worst experience ever at a hotel (if you can even call this a hotel). This place should be shut down by the Australian owners.
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Utente ospite
15 settembre 2024
We booked two double rooms in the 3rd floor charging US dollar 65 per night per room. ( SriLankan Rs. 20,000 each). Room only basis. Room 111 n 112. Honestly say it was a rip off as the facility of Rooms and service is horrible. First no vehicle can't reach to the hotel entrance and you have to walk on very steep hill walking path to hotel. Old people and heart patient should consider before they make reservations with this hotel. Cleanness of room very low. Due to the construction full of dust in staircase hand railing and balcony even inside rooms. TV with Dialog box available in the room but not working due to non payment of service provider. No hot water in Showers. Tea/coffee packet kept in the room very limited for one time use. Celing fan in the room not fixed properly as it make huge noise. This hotel is run by one care taker family who doesn't have any knowledge of hotel facilities. When we complain about the lack of facilities the answer he gave we don't take SriLankans to this hotel because of this nature of complain and we take only Europeans as they stay without any complain. Owner of this hotel should take note his statement.
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Utente ospite
13 agosto 2024
Me and my boyfriend stopped here for 2 nights recently and we are not ones to complain or write a bad review but honestly the room was dusty and dirty. There was stains on the bed sheets, the pillows smelt, the floor needed a good mop and the room needed a good dusting. There was also work going on to build an elevator, the owner said the work wouldn't start until late morning but the work (drilling and banging) started at 7am. Don't bother having breakfast included in your stay as the breakfast was awful!! We had to feed it to the dogs in order not to offend the lady in the kitchen. There was 4 power cuts whilst we was there and I had to get ready in the dark, my boyfriend went to tell the staff and they said they might of cut through a powerline due to the construction work, however it was just our room that had no power 🙃. We understand money can be tight however we suggest putting more efforts into the basics like the cleanliness of the rooms, a hairdryer that has the correct plug socket, better breakfast ect than trying to build an elevator in peak season. The room had a beautiful view and the owner was very polite and smiley, however the basics wasn't there and its nothing like advertised. Photos attached.
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Utente ospite
20 luglio 2024
High up with nice view. Need tuk tuk to get to town. Had 2 rooms and both was not to clean and bedsheets looked used and dirty. Lots of noise due renovations and barking dogs (true the night). Renovation is taking the view of the hotel and should be mention at *********** due the hotel is effected in different ways building an elevator over some time
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Utente ospite
8 giugno 2024
We had a great stay at the Heart of Ella hotel! The rooms were very comfortable and the views were incredible. The hotel is set away from the town making it very peaceful but still within easy reach of the town. Breakfast was tasty and the owner was very friendly and helpful with any requests we had. We would definitely come back again!
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Utente ospite
1 aprile 2024
We spend there 3nights room was really nice and clean view from the balcony amazing it was nice to relax there after all day of exploring Ella I need to mention all of that wouldn’t be so exciting without big help of the owner big thanks to him and his efforts to make our stay pleasant as it could be I definitely will remember that for w long time
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Strutture e servizi
Servizi più richiesti
Parcheggio privato
Gratis
Reception con servizio 24 ore su 24
Ristorante
Noleggio auto
Servizio sveglia
Wi-Fi nelle aree comuni
Ristorante
Ristorante
Ristorante
Nessun'altra informazione disponibile
Altri servizi
Internet
Wi-Fi nelle aree comuni
Parcheggio
Privato (esclusivamente per gli ospiti) disponibile presso l'hotel. È necessario prenotare.
Parcheggio privato
Gratis
Trasporto
Noleggio auto
Servizio navetta
Costo aggiuntivo
Servizio reception
Servizio sveglia
Reception con servizio 24 ore su 24
Lingue parlate
Inglese
Ristorazione
Servizio in camera
Aree comuni
Ascensore
Area fumatori
Giardino
Servizi di pulizia
Servizio lavanderia
Costo aggiuntivo
Servizio stiratura
Costo aggiuntivo
Strutture per bambini
Sono disponibili pasti per bambini
Sicurezza
Stanza di pronto soccorso
Videosorveglianza nelle aree comuni
Kit di pronto soccorso
Rilevatore di fumo
Addetti alla sicurezza
Regolamenti della struttura
Orari di check-in e check-out
Check-in: dopo le 14:00.
Orario del check-out: prima delle 12:00
Orari della reception: 24 ore su 24, 7 giorni su 7
Regolamento per i bambini
In questo hotel possono soggiornare bambini di qualsiasi età.
Per i bambini che utilizzano i letti esistenti potrebbero essere applicati costi aggiuntivi. Inserisci il numero di bambini per ottenere un prezzo più accurato.
Culle e letti supplementari
Non è possibile aggiungere né culle né letti extra in nessun tipo di camera.
Colazione
Tipoorientale, inglese/irlandese, italiana, Vegetariana
| Età | Costo |
|---|---|
Adulto | Contatta l'hotel |
Eventuali costi aggiuntivi per la colazione non sono inclusi nell'importo totale e devono essere pagati direttamente presso la struttura.
Requisiti di età
L'ospite principale che effettua il check-in deve avere minimo 18 anni.