Hotel in zona HAMAフラワーパーク安曇野 安曇野商店街, Azumino

Il personale e il servizio erano molto apprezzati. Ci sono stati dimenticati qualcosa nella stanza e il personale dell'hotel ha provato così duramente a trovarlo e ci ha dato di nuovo, nonostante già abbiamo controllato. La stanza era pulita e confortevole. La posizione era molto vicina alla stazione ferroviaria con pochi minuti a piedi. Abbiamo davvero apprezzato il nostro soggiorno e visiteremo di nuovo sicuramente. 😊

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Hotel semplice e grande, sembra vecchio, ma è più un classico design in legno. In particolare, dare un pollice al loro servizio clienti, non calcolativo, pieno paziente e sorriso è sempre con loro, anche controlliamo alla serata tardiva. La stanza è pulita e grande, ma l'unica cosa cattiva è la prova del suono della stanza deve fare qualche miglioramento... 3-5min Passeggiare fino alla stalla più vicina 7-11 conveniente per la cena. Breakfast in stile inglese e giapponese.

~7min walk from Matsumoto station with many food options nearby, on usual days. We went on 31 Dec to 1 Jan and the streets were empty; shops were 99% closed, except for Parco / big malls. Hotel staffs were super helpful and friendly. I loved the shoe locker concept at the main entrance of the hotel; you lock your shoes and go barefooted around the hotel. Hotel staff assisted to check on available restaurant opening hours, as well as reservation on 31 Dec since we weren't sure if places were open. Onsen (both indoor and outdoor) was the best, coupled with complimentary laundry facility (dryer at 100yen). Shampoo and body wash were all available for use. There are vending machines at the common area outside the bathroom. Complimentary ramen at night (do check with the hotel on the timing). Soba over new year's countdown at midnight was yummy. Wonderful overall experience. Will explore Onyado in other cities in future!

This was a stopover hotel for our tour of Japan. It's well-located, walking distance to the railway station. The hotel carpark is small and we ended up in a garage about a 7-minute walk away. (10-minute if you have luggage.) We ended up in the executive floor. The rooms were all right in size. The major plus is the 14th floor executive lounge. We were there on New Year Day but ALL the restaurants that looked decent said they would only allow us in with reservations. We had not expected that. Fortunately, we had a good fill at the lounge, went to MacDonald's (across the road from the Railway Station) for a burger and then returned to the Lounge to top up with drinks. Although it was near the closing time for the lounge, still the staff topped up the food. Breakfast was pretty good. But the dining area is somewhat small. So we had to wait 10 minutes. They do have a picnic arrangement, which was pretty charming. Staff were friendly, things worked. Yes, I would recommend this.

L'hotel è in una posizione molto buona. Vicino alla stazione ferroviaria E alla stazione degli autobus, ci sono negozi, ristoranti intorno, comodi, puliti e nuovi camere. Fullamente attrezzata La dimensione della camera è ampia e ben organizzata. Il servizio e il personale attento sono molto impressionati con questo hotel.

When I booked the hotel, the reviews made me think that it would be good but not amazing. However I was really disappointed. Although not terrible, this hotel was below my standard. Within a short walk to the amazing Matsumoto Castle, the hotel seemed like a nice historic place to stay and enjoy. The hotel itself is rather plain and uninteresting. The room was big but not cozy or really comfortable. The elevator smelled like gasoline as did the basement floor where the women's bath is located. The public baths are small and uninteresting as well. We did not eat dinner here. The breakfast buffet was good. Now, on to the service. Although not rude, the service was cold and overly rule oriented. Although I realize the check-in time is 15:00, most places will not hold on to this dogmatically and to the minute. In other words, if the room is available then let your guests settle in. On this day it was raining, constant and hard, so most guests were cold and wet when they arrived as we were. At 14:10 when I asked if our room was ready the lady at the front dest pretended to check her watch and just no, please wait until 15:00. She didn't check if rooms were ready, but rather preferred the strict rule and have guests, many with children, sit around cold and wet in the lobby. Rules are more important than your customers. I don't agree with that. It is below my standard. On to breakfast, schedule to start at 6:30. We arrive at 6:28 and the lady (different lady) rather aggressively told us to go sit in the lobby rather that stand and wait for 2 minutes. That 2 minutes before 6:30 seemed very offensive for her. So when it came to parking no person came out to greet us or help us. Not normal or good. However I parked in front and headed in, then I was approached and told that I should not park there. Not sure why, but I asked where and was told that there is a parking lot around the corner. So I headed out to the car and started to move when I was approached and told that the parking lot was full. So I asked where I should park and was told that sorry the parking lot was full. So can I stay here? No. Where? the parking lot is full. So where do I park? The parking lot is now full, maybe some people will leave. I got fed up and just walked back into the hotel. A man then said that if I give him my key he will move my car when more spaces open up. Thank you. The next morning, my car was still there, had not been moved, and other cars were parked around me. That was not good reception. Below my standards. Dogmatic adherence to rules is more important than guests. Politeness does not hide that. Below my standards. Disappointed I cannot recommend this hotel.

Meno di 5 minuti a piedi dalla stazione JR, la mia camera gemella è molto spaziosa e viene con un desk. Le letti sono molto comodi e sono disponibili molte attrezzature. Anche il servizio di cena a sera è complimentare. Non abbiamo potuto provare il colazione, ma sembrano grandi con molte varietà. Questo è un posto per stare a Matsumoto.

Hotel confortevole, pulito e moderno che sembra ancora nuovo. Circa 10-15 min passeggiata al castello di Matsumoto. Cammino breve alla stazione di autobus e treni di Matsumoto - quindi conveniente per l'arrivo o la partenza tardi o precoci. Molte buone scelte da imballare per la guida del treno. Belle torte e caffè sul livello di terra della stazione ferroviaria.

Il panorama del campo circostante è bellissimo.