Premier Inn Ayr A77/Racecourse

1st time here and will definitely be back - spotless throughout - lovely atmosphere in the bar and dining room - great meals and drinks and value for money - all the staff really nice and helpful nothing too much bother -

We stay here rather than other Premier Inns. The rooms are comfortable and the bathrooms have walk-in showers. They have been refurbished too The meal this evening was the best we have experienced in a Premier Inn anywhere. It was fresh and properly cooked. The lady who served us, Michelle, is friendly and helpful. She remembered us as soon as she saw us. Now that is exceptional. She is good at her job and does it with a smile. We will be back.

Convenient, clean and comfortable with welcoming and friendly staff as we have come to expect from Premier Inn. The room was smaller than all other Premier Inns we have stayed in but was perfectly adequate. Breakfast was excellent. We had the ‘Meal Deal’ and dinner was very good and exceptional value.

We were there for the Ayr races on Saturday 20th September with my family, husband and my Mum and Dad We had breakfast there- it was lovely and very good quality, I left my umbrella by mistake, called the girl at reception- they could not be more helpful, they were keeping it for me at reception when we got back On coming back to the hotel from the racecourse, I left my phone in the taxi and did not know which taxi service it was...... Not only did Ami and Michelle on front reception call the restaurant we had dinner at, Fox and Willow, which was amazing! Ami found out which taxi company they used, called the taxi company and found the driver who brought my phone back!! It was unbelievable I got it back, but could not have without the amazing help of Ami and Michelle- we are so grateful for their help, they went above and beyond for us We will definitely be back- thank you Ami and Michelle

I stayed at this hotel on Thursday 11th Sept with our car club. On arrival we were greeted at the reception by Kayla. She welcomed us and booked us in and explained the arrangements for our evening meal and breakfast. Having popped my gear to my room I returned to the reception area where the bar is located and found that Kayla also served drinks, multitasking! Having had my beer I then moved on to the restaurant with the group for our evening meal only to find that not only did Kayla work the reception and the bar but also served the evening meals! I stay at a lot of hotels and it's the staff that make the difference and Kayla deserves as a minimum a bonus if not a pay rise as she seemed to do everything except cook the food, well done.

This stay was outstanding- everything about this inn meets your needs. Nothing is too much trouble for the staff - a place we'd come back to. Thank you Ayr Racecourse Premier Inn.