Melissi Beach Hotel & Spa

We arrived about 1am local time. No facilities open (to be expected) , but the hotel reception informed us there were sandwiches and fruit in our room. A good start. It went downhill from there. Our room was in a satellite apartment complex 5 minutes walk from the hotel. Not horrendous in the grand scheme of things, but annoying after a few days, traipsing back and forth for every meal, and to/from the pool and facilities etc. All the sandwiches left were meat based, which isn't great when some of our family are vegetarian. This was to become a theme throughout our stay. Every dinner there was rarely more than just 1 vegetarian option, excluding the salad bar. On one night of the week there were none. Many nights I resorted to just eating margarita pizza as everything else had meat in, even to pointless extremes of little slivers of bacon in pasta carbonara. I didn't think vegetarianism was that abstract of an idea? Especially when there was a dedicated gluten free area. Almost all the deserts had nuts sprinkled over them, entirely unnecessarily, which made deserts an issue for 2 of the 4 of us who have nut allergies, and the other 2 obviously not eating nuts to avoid transfer. We went half board so were expecting to pay for alcoholic drinks etc, but dinner was a huge scam. Diners were forbidden from taking ANY drinks in to the dining hall, and nothing was provided. You even had to pay additionally for table water. On one night we took in a half full water bottle that we'd bought the night before, and were rudely told by the restaurant manager to put it away as we couldn't have it. The facilities were as you'd expect in any large hotel on Cyprus, but seemingly uncared for. The 'kids club' advertised was a very run down room well out the way, where the poor girl running it was trying to do the best she could with what little there was (basically just colouring sheets and some board games). Paint and plaster were coming off the walls, and the completed kids colouring displayed seemed to be a few seasons old. Outside was a small playground, but the kids club and playground weren't really suitable for kids over 5. There was a large swimming pool but it's not heated and very deep, and after 10 minutes in it I started to lose feeling in my fingertips. My daughter's lips turned blue. The only saving grace here is that the beach is only a 2 minute walk down a dedicate boardwalk, but as it's a public beach, you have to pay for loungers / umbrellas. Our room was made up daily, but that's about where the cleaning stopped. We had to ask twice for the floor to be hoovered / mopped due to dust, but it wasn't ever more than cursory (see photo). Dust balls were everywhere in the room. We are a family of 4 with a 12yr old boy, 7 Yr old girl. We were given 2 double beds. The receptionist couldn't really understand why we asked for an additional bed, even when we said it wasn't really appropriate for mixed gender kids to be sharing a bed. Both the sofa bed

We had a wonderful stay at your hotel! Everything was lovely, and we especially appreciated how quickly you resolved the minor issue we experienced on our first day. We would like to express our gratitude to all the staff who made our stay so enjoyable. The reception team was incredibly friendly and helpful from the moment we arrived, and the staff at the restaurants and bars provided excellent service throughout our stay. In particular, we wanted to mention Saed from the restaurant, who was a truly kind and helpful presence. Our cleaning lady was also amazing and kept our room spotless. We do have one suggestion regarding the evening entertainment. We noticed that the Mini Disco for children takes place at the same time as the adult entertainment at the bar. This makes it difficult for families to enjoy both. To improve the experience for everyone, we suggest holding the Mini Disco earlier in the evening, perhaps around 8:00 PM, at the mini stage in front of the bar. This would allow families to enjoy the Mini Disco and then move to the bar area for the adult entertainment later on. It might also encourage adults to stay in the bar area longer. Additionally, it might be helpful if the animators actively invited the children to participate in the Mini Disco to boost engagement.

"Sotos Special Drink – A Must-Try at Melissi Beach Hotel in Cyprus! " During my stay at the beautiful Melissi Beach Hotel in Cyprus, I had the pleasure of trying the "Sotos Special Drink" at the pool bar, created by the talented bartender, Sotos. This drink is the perfect refreshment on hot days, just what you need to cool down by the pool and enjoy the relaxed atmosphere. It's fresh, delicious, and unique – just like the service that Sotos and his team provide. Available with or without alcohol, it's perfect for everyone. If you're here, don't miss out on this drink! It's a true highlight!