Mondi Hotel Axams

Our stay at Mondi Hotel was the perfect family ski vacation. We stayed 4 nights and skii'd at Axamer Lizum. First hotel: Good size room with kitchenette for family of 4. Breakfast included. Parking easy. Located in small town outside of Innsbruck - easy access for groceries, restaurants and quick to drive to Innsbruck. Good sauna and pool to use after skiing! Skiing: Free bus to Azamer Lizum just down street. Ski hill is ＜10 minutes from hotel. Makes it very quick and easy! Would stay here again and enjoyed a winter vacation at Hotel Mondi

This could be a lovely hotel. I’m sure it often is, but for us, sadly we just didn’t get to see it. Firstly, we received an email to say there was a large group of young people staying so it might be a little louder. We rather naively assumed this would be a school group but it was a group of older teens who spent until 4am playing music, running about the corridors , shrieking and banging on doors. We chose not to confront them as we didn’t speak their language so just too awkward. We did make the hotel aware by email but no response to this. What we were not advised about, was that the large group meant there was no restaurant available for dinner. Axams has next to nothing in it so to have no restaurant was not helpful. Thankfully the Hotel Kogele were accommodating and provided a delicious dinner. The room is nicely maintained although had old food in the fridge on arrival. A selection of random plates and glasses (presumably brought up from the breakfast room) went with a hob and kettle making it a useful little base for a busy day. The team were responsive when we asked for clean towels. We only needed them because the room was not cleaned on our second day and so the towels were not changed. The weather was not good enough to dry and reuse our towels unfortunately. If you are booked to stay there then this hotel is ok. It’s fine. Basic, but fine. If you are warned of a group I strongly recommend you make use of any cancellation option you have and go elsewhere.