Hotel in zona गंधेश्वर डैम, Aurangabad

Booked through Agoda site. Price was very decent. Extended our stay for one more day as the room was very comfortable, staff cordial, and location ideal for trip to surrounding areas. ***agement very friendly rooms were cleaned daily, with running hot and cold water. Restaurant in front ***aged by Mr Praveen served vegetarian meals. Breakfast was good and tasty. He helped us plan our trips. Thanks for a wonderful stay.

All the waiters are extremely friendly and meticulous, the service is at a very high level and I really got an excellent impression of both the hotel and the staff. I will really recommend this hotel to everyone if they are able to come to Aurangabad.

Disappointing Experience at The Fern Aurangabad Despite being a good property, our stay was marred by poor management. The ground staff were courteous and attentive, but the managerial staff seemed indifferent. Issues Encountered: 1.⁠ ⁠Broken glass bottles were provided to customers (see attached photo), and management justified this. 2. Musty smell in rooms was irritating. 3. Multiple calls were required to get a cup of tea in the morning, with delays blamed on Thai guests. 4. For corporate events, dignitaries were not offered sofas, despite requests. 5. Sapphire Hall toilets were unclean and stinking. 6. Unhygienic dustbins were present at the dining area (see photo). 7. Banquet hall AC was not cooling properly. 8. Food section is too small and creates long queue and it’s like having food inside the Mumbai locals. 9. Chairs are put in banquet hall dining areas which occupies 20% of the space. Management doesn’t listen to remove them to create space. Poor Management: General Manager was unavailable, and Mr. Shashank and Mr. Hemant were uncooperative. Junior staff (Ms. Anjali Phatak) from the corporate office was involved in sending an unpleasant email without understanding the challenges we were facing. Corporate office support was withdrawn instead of addressing concerns. Conclusion: Horrible experience! We will not stay here again if the hotel management doesn’t act on it. Please investigate and arrange for atleast an apology email from Ms Anjali

We had wonderful experience staying in this Hotel. Rooms are lovely, staff is so humble and helpful. Food quality is best. Restaurant staff also very humble. They arranged the food as per our requirements which were not in menu card. We felt privileged.

I had a wonderful stay at Hotel Raj! The reception was exceptionally warm and welcoming, with staff exhibiting polite and courteous behavior throughout my visit. I was impressed by their dedication to providing excellent customer service, evident in their efforts to ensure my stay was comfortable and enjoyable. I highly recommend Hotel Raj to anyone seeking a pleasant and accommodating experience, as their commitment to customer satisfaction truly sets them apart.