Hotel a Auckland, Auckland CBD

Tutto il personale era fantastico. Sono stati gentili, disponibili e hanno sempre risposto alle domande in modo conciso. L'hotel in sé è molto datato. La porta principale della nostra stanza aveva un ampio spazio sotto di essa, il che significa che i rumori dal corridoio erano più forti del previsto. Anche il lavandino del bagno era molto piccolo, cosa che personalmente non mi piaceva. Ma tutto ha funzionato. Sono stato grato che ci sia una lavanderia con lavatrici e asciugatrici ad uso degli ospiti.

Being in town for an overnight staycation with attending to Auckland Cabaret Festival event, I thoroughly enjoyed the hospitality of Marsden Viaduct Hotel.  My room was beautiful with a wonderful balcony view and bubble bath to pamper in as highlights.  Within close walking distance to bars, restaurants and a captivating vista of the viaduct, it’s a wonderful way to feel elsewhere on holiday whilst being in the heart of the city.  I’ll definitely stay here again and highly recommend.

Great location. Room exactly the same listing and very clean. Friendly and helpful staff. Value for money! Parking is a chore and expensive in city centre but you will need to find other cheaper and walkable alternative car parks.

I originally booked this hotel on agoda, however as the reception told us that they cant find our booking as we reached them, and she told us that agoda made a mistake on the address of the hotel I booked (which is their sister hotel, on Hobson St) under their address! At last we made a new booking to stay here with trip.com, as the condition of the other Hotel Grand Chancellor was HORRIBLY OLD! Hope the hotel management will fix this issue with agoda ASAP!! Otherwise, this new Chancellor hotel is perfect!

I had a great stay at Abstract Hotel! The location was perfect, the service was top-notch, and everything was spotless. The bed was incredibly comfortable, I just really wish the room had air conditioning—it was way too hot, and I struggled to sleep because of it. Also, I wasn’t a fan of the scent of the bathroom products, and since I only stayed one night, I hadn’t brought my own. But that’s an easy fix for next time! Overall, I absolutely loved my experience. The staff was so lovely, and I even made new friends during my stay! I’ll definitely be booking here again the next time I’m in Auckland.

The location is closed to all attractions. The hotel was clean and the service was adequate.

Questo hotel ha il più amichevole e accogliente personale di accoglienza, la camera d'hotel è molto pulita, con tutte le strutture necessarie e soprattutto, il caffè è meraviglioso, il colazione è delizioso e la sua posizione è grande, una passeggiata per ogni posizione! La ricezione si apre 24 ore, e hanno anche messo il nostro colazione in macchina perché abbiamo dovuto andare molto presto per un giro di giorno e perderebbero il nostro colazione alberghiero che è stato prenotato con la stanza. Siamo sicuramente tornati a questo hotel, e consigliereremmo al 100% di rimanere anche!

We were really looking forward to our stay at this hotel, which is new, has a very central location, is very clean, and has a very-well equipped gym. These features were greatly appreciated. Unfortunately, we encountered a few issues that affected our experience. Despite booking for three guests, our room was only prepared for two, and even after requesting additional amenities, they were not fully provided. The in-room phone was also not working, making it difficult to communicate with the front desk. Housekeeping seemed inconsistent—our room was not thoroughly cleaned after the first night, with some items left out of place and the trash not emptied. Additionally, when ordering a breakfast box for an early checkout, we were surprised by the lack of flexibility in food choices, as we could only remove items rather than substitute them. A bit more understanding from the staff in handling such requests would have been appreciated. Lastly, we noticed that some of the buffet food tasted stale, and one of our family members felt unwell afterward. We’re not sure if this was an isolated incident, but it was a bit concerning.

Very good location . Very clean rooms . Small but cozy And beds Very comfortable. Fantastic staff, special shout out to Daniel, Brian and Tina for looking after us and the rest of staff. BONUS tea and coffee in reception on tap 24hrs a day. Very accommodating. Easy to call Uber and accessible to buses to go anywhere.

Place is clean and decent. Not used to using biodegradable cutleries, especially when kid wanted to have milk with cereal Carpark space is so limited!! I can’t imagine if we have to park odd spaces if we have to move luggages up and down from our car. Initially we were given level 1 which do not have lift access but thankfully staffs were very understanding and change for us for higher level so we could have lift access.