Hotel a Auckland, Auckland Airport

It's an ordinary hotel 20 minutes walk from the airport. The price is testy, it is not worth its money. Only chose it because of the overnight layover in Auckland. Really pissed off that there is no comforter cover - the comforter is between two sheets. So if you want to lie on your side, the bottom sheet can shift and then you will touch the body of the dirty blanket. The hotel for this price should buy a duvet cover with zipper or buttons because using sheets is horrible! It was not comfortable for me as a customer.

Hi, hotel is conveniently located in the Airport. Short 2 minute walk from the International terminal. Staff at reception pleasant, Restaurant service very helpful. It was easier to go to the restaurant and get a reservation for dinner. Reception staff struggled to make a reservation for dinner. Rooms are comfortable, for a 5 star hotel it is missing toiletries and the soap provided is not to my liking. Overall a good stay

Overall is fine, but hotel is inflexible in making some changes just due to we booked through trip.com. I bought a room for 2 nights in a separate bookings which the second night come with breakfast while the first night does not. Due to my flight schedule, I request to swap the breakfast to first night and is being rejected. Reason being I booked in separate booking and through agency, they couldn’t do any changes about it. Well, this reason does not really sound convincing for me, because the breakfast is buffet style, is not a difficulty to add another 2 person in I guess. Yet I am not asking for free, I had paid for it.

Ho prenotato 10 letti in una stanza, ma hanno fatto due prenotazioni con qualcuno, quindi mi hanno dato una stanza per me.

裝修和設備都很新，廚房電器和用具很充足，洗手間檔次也很高，房間面積大，窗户大，採光好。唯一不足的是房間的電路開關設計邏輯有點複雜混亂，不夠清晰明瞭，天花板聚焦燈太多刺眼。沒有前台服務。購物，餐館都非常方便。街區有無家可歸者。整體體驗還是很不錯的。新價比蠻高，值得推薦。

We had a good room this time. Previously, we had a room on level one. It was more like a dungeon. This time we requested a room on a higher level and got one on level nine. Much, much better. Clean and tidy. Breakfast was included in the room price. Unfortunately, they don't do cooked breakfast anymore. We only found this out on our arrival. The contintal breakfast is very basic and not woth paying for. Be warned, the car park costs an additional $35 a night, you have to request a space but it is not guaranteed. I'd still say it's good value for money for a one night stay.

I am travelling with family with kids and elderly. The grand is probably the best central location that you can find in Auckland if you are taking public transport. The pickup and dropoff for Skybus to Auckland airport is a 5 min walk away. The surrounding has plenty of restaurants including japanese & Chinese food. Facilities wise it has a gym and a heated swimming pool which the kids enjoy. Room is clean & spacious. Hotel price wise is on a high but weighing all the plus points, I will book it again for all the reasons above.

Sky tower locates in the CBD, where you get access to any tourism sites. No need to take bus or train to shopping area. The car parking service is great which saves us a lot of budget.

Мне очень понравился отель! У меня был шикарный номер со стиральной машиной, кухней, большой кроватью, рабочим местом и видом на башню. При заселении попросили 500 $ депозит. Немного неожиданно большой, но при выселении вернули. На кухне отличная новая техника. Я с большим удовольствием пользовался духовкой. Есть проблемы с интернетом. Не подключается, падает подключение с ошибкой. Надо много раз пытаться подключиться снова. Раза с 5го подключается. На пульте климат контроля можно установить любую температуру, но если ставишь 23-24 градусов, то не сразу начинает греть, а спустя минут 5-10. Удобное офисное кресло. Можно посидеть поработать за столом. Мне разрешили чуть раньше заселиться и выселиться ночью тоже можно было так как стойка регистрации круглосуточная. Есть ресторан с завтраками со шведским столом.

Hotel Reception Office staff member, she was very professional and friendly, her service was excellent, it made me very comfortable and welcoming thank you for your service greatly appreciated, perfect location and the room was very clean and comfortable/pleasant for my 1 night stay.