Novotel Auckland Airport

Recensioni su Novotel Auckland Airport

Novotel Auckland Airport

35 Tom Pearce Drive, Auckland Airport, Auckland, Auckland Region, 2022, New ZealandDettagli hotel
Novotel Auckland Airport
Novotel Auckland AirportNovotel Auckland AirportNovotel Auckland Airport
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.6/5
Ottimo
223 recensione
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.5
Servizio4.4
Pulizia4.6
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Tutte le recensioni(223)
Recensioni positive(216)
Recensioni con foto/video(40)
Posizione conveniente(75)
Vicino all'aeroporto(69)
Trasporti comodi(64)
Tranquillo e accogliente(27)
Ottima colazione(24)
Buona insonorizzazione(18)
Molti servizi(6)
Ideale per viaggi di lavoro(5)
Recensioni negative(7)
AylwinD
Camera Superiore con 1 Letto King Size - Accessibile
Soggiorno: nov 2024
Coppia
4 recensione
5.0/5
Eccezionale
Pubblicata: 3 gen 2025
Booked Novotel at AKL airport since it was the closest hotel. Room was fantastic and since we had a flight out the next day, saved a lot of stress of getting a shuttle bus with our bags. The room was furnished with a very comfortable bed and bathroom was huge. Even though the AKL airport runway was visible from the room, due to double pane glass windows, we did not hear sounds of jets taking off or landing. Highly recommended if staying to catch early flight out to save time and hassle
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Boshiwu
Camera Executive
Soggiorno: nov 2024
Coppia
43 recensione
4.7/5
Fantastico
Pubblicata: 16 dic 2024
The hotel’s location was perfect for those catching early flight or late arrival. It’s about five minutes walking distance to international arrival exit. The room was spacious and furniture was modern. The breakfast was delicious and had a variety of food and fruits. The wifi was very slow and the booking details were not shared between the reception and the restaurant.
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Risposta dalla struttura: Kia Ora - Good afternoon Boshiwu,Thank you for your comments received regarding your stay and we apologise that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issue concerned to prevent future occurrence.We appreciate you sharing your concerns, and it is our hope that you will allow us the opportunity to serve you better in future.Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport
Welly Maharani
Camera Superiore con 1 Letto King Size - Accessibile
Soggiorno: ott 2024
Altro
1 recensione
5.0/5
Eccezionale
Pubblicata: 2 dic 2024
I stayed here on my last night in Auckland before my early morning flight back to Jakarta. My room, located on the corner of the building, had a truly stunning view that delighted me so much! I would definitely stay at the Novotel again if I ever return to Auckland and have an early morning flight to catch.
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Risposta dalla struttura: Kia Ora - Dear Welly,Thank you for sharing your experience regarding your recent stay at Our Place. We really appreciate your kind words of encouragement.It is so pleasing to know that when our guests leave us, we have made a long lasting impression by delivering our unique, friendly Aotearoa New Zealand hospitality.I will ensure this feedback is circulated to all our departments and we look forward to being of service to you again in future.Kind regards,Sago Feagaiga Guest Relations Manager Novotel Auckland Airport
Tan
Camera Superiore con 1 Letto King Size - Accessibile
Soggiorno: lug 2024
Coppia
1 recensione
4.7/5
Fantastico
Pubblicata: 25 set 2024
This is our first trip to NZ , the Hotel is just walking distance from the airport, so it is convenient ,staffs are helpful, the room was nice n clean. Thanks
Traduci
Risposta dalla struttura: Dear Tan,Thank you for sharing your experience regarding your recent stay at Our Place; we appreciate your kind words of encouragement.It is pleasing to know that when our guests leave Our Place, we have made a long lasting impression by delivering our unique, friendly Aotearoa New Zealand hospitality.I will ensure this feedback is circulated to all our departments and we look forward to being of service to you again in future.Naku Noa - Kind regards,Sago Feagaiga Guest Relations Manager Novotel Auckland Airport
Sophist
Camera Superior con 2 letti matrimoniali
Soggiorno: lug 2024
Famiglia
3 recensione
4.2/5
Molto buono
Pubblicata: 26 ago 2024
Very convenient hotel, 1 minute walk to the international airport. There are shopping stores and restaurants near the hotel, around 10 minutes walk to supermarket.
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Risposta dalla struttura: Dear Sophist, Thank you for sharing your experience regarding your recent stay at Our Place; we appreciate your kind words of encouragement.It is pleasing to know that when our guests leave Our Place, we have made a long lasting impression by delivering our unique, friendly Aotearoa New Zealand hospitality.I will ensure this feedback is circulated to all our departments and we look forward to being of service to you again in future.Naku Noa - Kind regards,Sago Feagaiga Guest Relations Manager Novotel Auckland Airport
Utente ospite
Camera Superior King
Soggiorno: dic 2024
Solo
2 recensione
5.0/5
Eccezionale
Pubblicata: 4 gen 2025
I booked the hotel on the spur of the moment after a delayed flight caused me to miss my connecting flight. The hotel was next to the airport which was ideal as I was flying out the next morning. Room was very clean and spacious. I had scrambled eggs on sourdough toast for breakfast which was delicious and a decent size. I would stay here again.
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Risposta dalla struttura: Kia Ora - Dear Guest User,Thank you for sharing your experience regarding your recent stay at Our Place. We really appreciate your kind words of encouragement.Thank you for your comments on our location. We strive to provide a great stay in every aspect, and your feedback helps us focus on what matters most to our guests. We're glad you enjoyed the breakfast buffet and that you were comfortable in your room allocated for your stay.We look forward to being of service to you again in future.Kind regards,Sago Feagaiga Guest Relations Manager Novotel Auckland Airport
VickyC1010
Camera Superior con 2 letti matrimoniali
Soggiorno: ott 2024
Famiglia
3 recensione
3.5/5
Pubblicata: 8 nov 2024
Nice view from room
Traduci
Risposta dalla struttura: Kia Ora - Dear VickyC1010,Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport
Utente ospite
Camera Superiore con 1 Letto King Size - Accessibile
Soggiorno: ott 2024
Solo
5 recensione
5.0/5
Eccezionale
Pubblicata: 21 nov 2024
wonderful access from airport at 2am, amazingly comfortable bed (like a cloud), great bath and water pressure, really impressed
Traduci
Risposta dalla struttura: Kia Ora - Dear Guest User,Thank you for sharing your experience regarding your recent stay at Our Place. We really appreciate your kind words of encouragement.It is so pleasing to know that when our guests leave us, we have made a long lasting impression by delivering our unique, friendly Aotearoa New Zealand hospitality.I will ensure this feedback is circulated to all our departments and we look forward to being of service to you again in future.Kind regards,Sago Feagaiga Guest Relations Manager Novotel Auckland Airport
Utente anonimo
Camera Superior con 2 letti matrimoniali
Soggiorno: ott 2024
Viaggio con amici
13 recensione
5.0/5
Eccezionale
Pubblicata: 11 nov 2024
The location is great, easy to reach the city center and just in fro t of international departure. The personnel there is lovely and kind. I wish I stayed there for a bit longer to enjoy the stay more
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Risposta dalla struttura: Kia Ora - Dear Anonymous User,Thank you for your comments received regarding your recent stay with us.I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and offerings. We hope your next visit will be as pleasant as the previous one. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport
Utente ospite
Camera Superior con 2 letti matrimoniali
Soggiorno: nov 2024
Famiglia
5 recensione
5.0/5
Eccezionale
Pubblicata: 29 dic 2024
If you have an early flight this is a great hotel very close to the airport
Traduci
Risposta dalla struttura: Kia Ora - Dear Guest User,Thank you for choosing to stay with us here at the Novotel Auckland Airport and we very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as they strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport
Utente ospite
Camera Superior King
Soggiorno: ago 2024
Famiglia
14 recensione
5.0/5
Eccezionale
Pubblicata: 3 ott 2024
great location, right opposite of the International Terminal; friendly staff and clean room; gym is well-equipped as well
Traduci
Risposta dalla struttura: Dear Guest User,Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport
Utente ospite
Camera Superior con 2 letti matrimoniali
Soggiorno: ago 2024
Coppia
7 recensione
5.0/5
Eccezionale
Pubblicata: 30 set 2024
Great location 50 metres from international arrivals clean everything you would expect highly recommended
Traduci
Risposta dalla struttura: Dear Guest User,Thank you for sharing your experience regarding your recent stay at Our Place; we appreciate your kind words of encouragement.It is pleasing to know that when our guests leave Our Place, we have made a long lasting impression by delivering our unique, friendly Aotearoa New Zealand hospitality.I will ensure this feedback is circulated to all our departments and we look forward to being of service to you again in future.Naku Noa - Kind regards,Sago Feagaiga Guest Relations Manager Novotel Auckland Airport
tak kwong
Camera Superior King
Soggiorno: ago 2024
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 2 ott 2024
Next to Internatinal terminal and good for a night sleep especially if want to avoid driving at late night, Bed too soft for me.
Traduci
Risposta dalla struttura: Dear Tak Kwong,Thank you for choosing to stay with us here at the Novotel Auckland Airport and we very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as they strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport
YusyuanFu
Camera Superior King
Soggiorno: ago 2024
Coppia
8 recensione
4.5/5
Ottimo
Pubblicata: 19 set 2024
The location is doubtlessly its unbeatable pro and also explains why it is expensive. We were transferring so the one night stay was simple and smooth. It would have been perfect if they also arrange some half day tour program for their guests since going into the city was far and there are only 2 buses that go directly to and from airport to city center (the rest requires many transferring and changes of public transports and it takes more than one hour each way, too complicated for tourists).
Traduci
Risposta dalla struttura: Dear Yusyuanfu,Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport
Utente ospite
Camera Superior King
Soggiorno: ago 2024
Solo
11 recensione
4.5/5
Ottimo
Pubblicata: 23 set 2024
Very convenient hotel for airport transfer. The main drawback is the poor soundproofing which I could even hear snoring next door.
Traduci
Risposta dalla struttura: Dear Guest User,Thank you for your comments received regarding your stay and we apologise that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that I will discuss your concerns with our Leadership Team to take appropriate measures to address the issues concerned to prevent future occurrence.We appreciate you sharing your concerns, and it is our hope that you will allow us the opportunity to serve you better in future.Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport