Boardwalk Resorts at Atlantic Palace

WELL WHERE DO YOU BEGIN FIRST ITS IN THE SLUMS ONLY GOOD THING ABOUT LOCATION IS THE BEACH VIEWS…ROOMS OK REALLY OLD NEEDS UPDATE SHOWER AND BATHROOM DRAIN WERE MESSED UP MAINTENANCE HAD TO COME UP…THE PLACE SAYS “NO SMOKING”WELL OUR FLOOR #11 WAS NOTHING BUT **** SMELL…EVEN WORKERS BUT FRONT DESK LADY SEEMED JUST FLAPERGASDIC THAT THERE COULD BE THAT GOING ON IN HOTEL WELL I WILL GET SECURITY TIGHT ON THAT!!!!WELL SURE YOU BEST CK YOUR WORKERS…ALL I CAN SAY IS IF CHOICE HOTELS IS AFFILATED WITH BLUEGREEN THEN I SHOULD DEFINITELY GET MY POINTS ADDED TO MY ACCOUNT… BECAUSE I EXPECT MORE OUT OF THST COMPANY

I had a bad terrible experience there. I paid for four nights and I had a knock on the door of my suite around 11 am when I was trying to take a nap after my first night. I opened the door and the lady asked me if I was checking out and I told her I booked for four nights and she apologized and left. Just as I tried sleeping, the phone rang and when I answered, the woman started interrogating me like I was a criminal. She told me it’s not my room and I wasn’t supposed to be in that room. She said it belonged to someone else and she wasn’t really having what I was telling her. She called again and said she was gonna have security come verify my ID. I went down to the front desk to have that sorted out and she was rude. She spoke to me like a criminal and wasn’t interested in listening to me. I showed her evidence of my reservation and payment receipt and upon that, she wasn’t fazed with that evidence. She still made it look like I did something wrong and she told me she wasn’t gonna let me back into my room again until she figures out where the problem was. They made administrative error and had booked same room for two different people and even when she realized it was a problem from their end, she had no decency to apologize to me and still tried talking rudely to me and I wasn’t gonna have that. I spoke with the manager and she resolved it and apologized. They never cleaned my room and once I requested for body wash and they never provided it. I was disappointed.

Slept on gem! Came with my toddlers and husband- so convenient , close to everything!! Will be returning before wnd of summer!