The Vault Athens

Lati positivi: l'hotel è ben posizionato e pulito, l'accoglienza è corretta. Aspetti negativi: abbiamo prenotato una junior suite per 3 adulti, sappiate che il 3° adulto si è ritrovato su una poltrona spiegazzata, la prima notte è stata orribile le due successive appena sopportabili con l'aggiunta di un materasso finto, il disagio è stato tale che abbiamo abbiamo chiesto una seconda camera ma non era disponibile; le colazioni sono orribili, un vassoio portato in camera composto da pane al latte industriale accompagnato da una "marmellata al gusto di fragola", prosciutto lucido non commestibile, formaggio senza alcun sapore, uova sode senza interessi, il caffè è Nescafé e ancora una volta bisogna chiedilo, il tè è meh e finalmente siamo usciti a prendere dei pasticcini per conto nostro; proprio di fronte all'hotel si beneficia dell'atmosfera di un cocktail bar (i Clumsies), difficile addormentarsi, le vetrate non fermano il trambusto e la musica, il cocktail bar è ampiamente aperto sulla strada (i "Clumsies" che sembra essere collegato all'hotel). Quindi voto complessivo pessimo ma se venite comunque, venite in coppia, chiedete una stanza il più lontano possibile dai "Clumsies" e soprattutto non fate colazione. Altrimenti la Grecia è fantastica.

Hotel carino e tranquillo nel centro di Atene. La posizione è ottima poiché è molto vicino alla stazione della metropolitana e a negozi e ristoranti. Camera piccola ma di buone dimensioni, arredamento moderno e molto pulita. Receptionist molto gentile, cordiale e disponibile (mi scuso per non ricordare il suo nome). Ci torneremmo volentieri :)

The jewel The Vault is tugged away in a small lane but within walking distance from the Syntagma Square where the airport bus station is. The hotel is close to the archaeological museum as well as Acropolis, plentiful restaurants, shops and markets also nearby. The Front Desk Agent was very attentive and helpful. The room was equipped with a nespresso machine and coffee maker, bathroom functional, all clean. The room was small but served my purpose. Breakfast was surprisingly plentiful with a good choice. You order in advance, and it is delivered to your door step. What a service!

Perfectly Reasonable While I arrived really late, I rang the bell, which went to a phone call, and the door opened. My key was on the desk. The room is decent size, pretty bare, but also quiet. The bed was comfortable, the shower is large. it is an efficient hotel with excellent staff. I was exhausted, and received at least two free extension for check out. The location is great for the acropolis and all the museums. The special price online was very reasonable and I will recommend it again and will stay there myself if need be.

Great location for exploring Athens! So close to all the restaurants, bars, cafe and sights. The room itself was nice and had everything we needed although I think the cleaning staff may have been a little rushed we checked as the wine glasses were used and dirty when we checked in but only a small problem, no big deal. The staff were very friendly and informative and let us check in slightly early as we arrived before official check in which was nice of them. It was a great location and hotel for exploring Athens

I was very excited for my first trip to Greece and after having coming back from Paros and spending our last few days in Athens I was recommended this hotel from a friend. The location of the hotel is great and the price was fantastic. However where we save a few bucks i am not sure it was worth some of the frustrations. We checked in Friday May 10th, the man at counter was nice. But.... the girl over the weekend, Aurela needs a good customer service lesson or get a job behind the scenes. totally rude and not helpful. Noise in the rooms is beyond loud. ask to change rooms she said no. they said the windows are triple paned but the windows in the stairway on the second and fifth floor (didnt notice 3rd and 4th) do not close shut so no matter how thick the rooms windows are its a small hotel and with windows that are open the sound is getting in. Our shower in room 202 flooded at 9:30pm, no guest service attendant works after 9am, we left early in the morning for a tour and when i got back the water drained overnight but immediately flooded again. i had to go tell Aurela and she came up with screwdriver, they have no plunger. she twisted the screwdriver in the drain a bit and said it was clogged and moved us to another room which we had to pack up and move 3 floors up. which is what i asked for the day before and she said no. We ended up missing our last night dinner at a rooftop restaurant. she offered really nothing, i mentioned we were going to miss out dinner and i had to ask if she could make us another one. The best thing about the hotel is Overoll the croissant place down below. The Vault advertises as luxury, the building is cool but the rooms are basic and the guest experience is budget level. I emailed the manager hoping he would make things right, the noise and clogged drains happen, i can deal with that but Aurela's professionalism and making us feel like an inconvenience is unacceptable.