Best Western Plus Embassy Hotel

房間裝修和佈置比較老舊，比國內的四星級酒店差遠了。服務不熱情，甚至冷淡。食物很單調，種類少，每天完全重複。剛好趕上對面的大樓維修，每天施工期間很吵，還有大型施工車輛經過，有點危險。要是知道附近在維修，我是不會預訂這個酒店的。環境比較偏僻，距離地鐵站走路不近。所謂大使館最佳西式酒店，因為距離美國大使館不遠。

This is definitely not a 4-Star hotel. We booked a Junior King Suite. The initial room we were given had a double bed. When I advised I had booked the king suite they said they only had one other option but it would be a little smaller. Neither room was nice and both needed serious upgrades. The shower is a small tub, with glass that only covers half, a sprayer handle and no curtain so you basically have to be very careful not to spray outside the tub and try to stay in the small corner area. Makes for a very cold shower. The room didn’t provide any views except for the building directly across the street. There is no restaurant, or snack options, onsite and very few options nearby. You can order food through a delivery app if you are able to translate what you’re ordering. Would not stay here again.

My first time in Athens in 20 years and I had a free night to stay at a Best Western, so we opted to stay here. I’d booked a king room online, but the reservation on my app said “twin beds”. I called in advance to see if we could please have the king I booked, and the man said gruffly, “Well, that is subject to availability”. Upon arrival at 10.30pm on an international flight, we were greeted at the front desk by the suuuuper lovely and amazing Christine, who said “No problem, we have a king for you … in fact there’s a free upgrade to an entire suite!” Awwww! Our room was massive: a tad rundown as others have stated, but very homely! We unfortunately struggled with the front door – the giant room key was hard to maneuver, but we eventually got it! There was so much space in the suite – and a mini bar too! The room even had a shirt / pants press! The bed was super comfy with comfy pillows. Impressive breakfast spread for a Best Western!! Everything was labelled in both Greek and English. Do note, however, it’s a teeny tiny breakfast area, so get there early to grab a seat/table! A few (very small) cons: - Light from the bathroom floods into the bedroom when it’s on — a tad annoying for those trying to sleep. - The air-con took awhile to cool the room down. - The shower was good, but leaked a bit. - The bathroom sink was slanted, so water ran straight on to the floor. - We couldn’t get the WiFi to work. Note also there’s only a teeny tiny elevator, which can only fit one person and one suitcase at a time … it only goes to Level 6, and as we were on Level 7, we then had to walk the rest of the way up the twisty staircase with our luggage. Definitely not overly disability friendly.

We stayed for two nights at the end of a cruise and had a decent stay overall. The hotel is about 40 minutes walk from Parliament Square which was a bit too far to walk in the August heat. Thankfully Uber was cheap and reliable so we got Uber's for about 6 Euros per journey. The room doesn't have complementary water but there is a small supermarket around the corner for supplies. We removed the drinks from the mini bar and used it for our own. The hotel is in a peaceful neighbourhood and there's a nice square for food and drinks in the evening nearby. Our room was large and had some impressive features but the hotel is probably in need of modernisation. The lift it very small and old fashioned, the grout around the bath was mouldy, the sink unit was strange, toilet cracked and shower head was a mixer head from the bath taps. The air conditioning was set to cold which was fine during the day, but we were cold during the night. The TV had limited channels and the WIFI didn't always work. Breakfast was included and there was a good selection of sweet and savoury options. The seating area was small but there was enough room for everyone.

Location close to USA embassy but far from local attractions and restaurants. The shower bathtub was old and small elevator can only accommodate 1 person with luggage. The room was clean and the service personnel were good as they were friendly.

Our check in experience was fantastic, the young lady at the counter was very friendly and helpful. Our room was clean, the bed was great however the room was hot, we had to open the patio door to cool it off as the AC wasn't working. We went down at 7 am for breakfast as we had to leave for the airport at 7:45 am, every table had dirty dishes on it, and no food, no juice, or coffee was available. The lady attending the breakfast area was having a bad day, not sure if her help didn't show up or what but sadly we didn't get breakfast. I would likely stay here again but it may not be my first choice.

We would absolutely stay here again. The area was safe. The hotel was clean. The staff was great. There are only two problems we had. The elevator did not go to the top floor and they did not have enough food for breakfast. The morning we left. But all in all it was a great stay.

Positive - excellent location - airport bus stop is about 5 mins walk - Metro connection is about 10 mins walk to city center - Several restaurants, takeaway, supermarkets nearby - Excellent staff and very helpful - Bathrobes, toiletries, slippers are provided - Decent breakfast - Decent balcony Things for improvement - Very old fashioned room, requires refurbishment. - Balcony is ok, all you can see is a construction building - Very noisy in the morning due to the construction work in front building - The lifts are very tiny - The carpets look very old - I feel the hotel is pricey for the quality of the room/stay

Overall good. Clean and spacious rooms (but rooms, especially in bathroom area should be renovated). What a pity the moquette in the aisles. Very good service. Breakfast quite poor. Right if price is right.