Utente anonimo
28 dicembre 2024
The hotel reception is spacious by Europe standards. Checkin was seamless however we had to pay for taxes at the time of checkin. Took a little while to work out the lift as the doors don’t open automatically. You had to manually open the front door to get into a reasonable small lift that catered for 2 people and 2 luggage. It reminded me of an old school type lifts seen in movies. Rather cool.
Rooms looked newly renovated and modern. Pod Coffee machine with illy pods, desk, a single chair and a wall hung tv. With this said, we had a room facing the road and whether the windows didn’t close properly or the windows were very thin with no sound proofing, but the noise from the road was bad. We were on the 5th floor and every car that went by, we heard. The heavier vehicles were worse. Does not work especially if you are a light sleeper.
Breakfast was average with comparison to many other hotels around the world however I would say quite sufficient by European standards. Precooked eggs, scrambled, boiled and sunny side up, basic cereal and fruit selection and bakery was a bit dry. Omelette made on order.
Staff in restaurant were excellent and extremely helpful.
Location was excellent for this hotel as it was walking distance from buses and train, restaurants and some markets.
Communications with its reservations team was shocking. Even after 6 emails with regard to a future booking, I did not get a single reply. Eventually met the hotel manager and had the issue resolved so a big thanks to Ms. Maria.
Overall, comfortable apart from the road noise. Would I book again, will not be my default hotel so I may be looking at other hotels but would not rule it out completely.
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