Elephantine Island, Sheyakhah Oula, Aswan 1, Aswan, Aswan Governorate, 99999, EgyptDettagli hotel
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1 notte
Recensioni degli ospiti
3.9/5
Buono
57 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.3
Strutture e servizi3.5
Servizio3.7
Pulizia3.9
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Tutte le recensioni(57)
Recensioni positive(45)
Recensioni con foto/video(20)
Soggiorno meraviglioso!(17)
Vista meravigliosa(15)
Ambiente di classe(11)
Ottimo servizio(9)
Ottima colazione(8)
Recensioni negative(12)
Izaiaia
Camera King Classic con Vista Nilo
Soggiorno: Nov. 2024
Famiglia
5 recensione
2.7/5
Pubblicata: 17. Nov. 2024
I got scammed by SPA. When I explain the guest relation about saturation they rejected listen to me and they didn’t help at all.
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Risposta dalla struttura: Dear Izaiaia,Thank you for sharing your feedback regarding your recent experience at our SPA. We sincerely apologize for the inconvenience you encountered. Please rest assured that we take guest comments seriously, and we will promptly address this matter with our team to ensure such issues do not arise in the future. We appreciate you bringing this to our attention and hope to have the opportunity to welcome you back for an improved experience.Warm regards,Ihab NabilDirector of Quality & Guest Experience
Maheen
Camera King Superior con Vista Nilo
Soggiorno: Jan. 2024
Famiglia
1 recensione
3.5/5
Pubblicata: 12. Jan. 2024
The check-in process became a bit unpleasant as their stated policies did not match what was written in our trip.com booking confirmation. This included check-in time and number of guests for the room. We included our children and even had their ages listed in the confirmation. Upon check-in we were told that it was only a room for two adults. We were then instructed to pay extra for one child. Policies should be conveyed clearly when booking so we can know what to expect.
Otherwise, the room had a beautiful view and the kids enjoyed the large pool. The breakfast buffet had a great selection.
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Angelo Amante
Camera Superior con Vista sul Nilo
Soggiorno: Aug. 2023
Coppia
10 recensione
5.0/5
Eccezionale
Pubblicata: 10. Aug. 2023
It’s one of if not the best hotel in Aswan, situated in an exclusive island with an amazing view of the Nile and Nubian village. The staff was super comforting and lovely. There’s a shuttle boat that runs 24 hours to the main center of Aswan. I had an incredible time here. <3
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Chow
Camera King Superior con Vista Nilo
Soggiorno: Aug. 2023
Famiglia
9 recensione
5.0/5
Eccezionale
Pubblicata: 5. Aug. 2023
Thank you Tisir for helping us survive in Aswan. Amazing hotel with nice pool and good facilities. The breakfast is good. The room is clean and the view is amazing.
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Utente ospite
Camera King Superior con Vista Nilo
Soggiorno: Jan. 2024
Coppia
42 recensione
5.0/5
Eccezionale
Pubblicata: 22. Jan. 2024
The hotel is in an island in the Nile river - there are 2 buildings old and new -The Nile view from the balcony is amazing. Great breakfast - polite and courteous staff . Everything is excellent.
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sai p
Camera King Superior con Vista Nilo
Soggiorno: Febr. 2024
Famiglia
2 recensione
4.7/5
Fantastico
Pubblicata: 16. Febr. 2024
Unique location on an island on the Nile.excellent breakfast choices. Centrally located.
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Melissa
Camera Superior Doppia con Letti Singoli con Vista Nilo
Soggiorno: Apr. 2023
Viaggio con amici
18 recensione
4.2/5
Molto buono
Pubblicata: 4. Mai 2023
The food is nice, I love the coffee machine which provides variety of coffee
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Bai
Camera Superior Doppia con Letti Singoli con Vista Nilo
Soggiorno: Jan. 2023
Famiglia
29 recensione
5.0/5
Eccezionale
Pubblicata: 18. Jan. 2023
Very nice view, special location, beautiful island garden, nice and unforgettable experience
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Utente ospite
Soggiorno: Dez. 2021
Coppia
1 recensione
3.7/5
Pubblicata: 20. Dez. 2021
it would be time to renovate rooms and mattresses need to be urgently changed in Tower building.
Regular breakfast buffet offer.
Risposta dalla struttura: Dear Valued Guest, We apologize for your disappointing experience. We are sorry for the inconvenience with the room and cleanliness issues. Rest assured, we have taken note of your feedback seriously. Thank you for bringing this to our attention. Warm regards,Ihab NabilDirector of Quality & Guest Experience