Recensioni su Movenpick Resort Aswan

Risposta dalla struttura: Dear Guest,Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed the fabulous views from your room and the restaurants, as well as the delicious food. It’s also great to know that our staff’s genuine hospitality made a positive impact on your stay.We’re so glad you had the chance to experience the deer enclosure and the beautiful birds along the riverbank. It sounds like you had a truly special time, and we’d love to welcome you back for another memorable stay in the future!Warm regards,Mohamed El SaftyMövenpick Resort Aswan

Risposta dalla struttura: Dear ChPang,Thank you for sharing your thoughts with us! We’re so glad to hear you enjoyed the beautiful surroundings and the views from the hotel. While the shuttle boat to Elephantine Island is part of the unique experience, we understand it can be a bit of an inconvenience, and we truly appreciate your understanding.We also appreciate your feedback on cleanliness, especially regarding the restaurant furniture. We will certainly look into this and ensure improvements are made to provide a more comfortable and welcoming experience for all our guests.Thank you again for your valuable input, and we hope to welcome you back for an even better experience next time!Warm regards,Mohamed El SaftyMövenpick Resort Aswan

Risposta dalla struttura: Dear Izaiaia,Thank you for sharing your feedback regarding your recent experience at our SPA. We sincerely apologize for the inconvenience you encountered. Please rest assured that we take guest comments seriously, and we will promptly address this matter with our team to ensure such issues do not arise in the future. We appreciate you bringing this to our attention and hope to have the opportunity to welcome you back for an improved experience.Warm regards,Ihab NabilDirector of Quality & Guest Experience

Risposta dalla struttura: Dear Guest,Thank you for sharing your feedback. We sincerely apologize that your experience did not meet your expectations. We strive to provide an exceptional experience for all of our guests, and we are disappointed to hear that you felt our hotel did not meet the level of service you anticipated.Your comments are valuable to us, and we will take them into consideration as we continue to improve our offerings and ensure a better experience for future guests.We hope you will consider giving us another opportunity to serve you in the future.Warm regards,Mohamed El SaftyMövenpick Resort Aswa

Risposta dalla struttura: 尊敬的客人，非常感謝您對我們酒店的肯定和詳細評價。我們很高興得知您對酒店的整體環境、服務以及尼羅河景房的美景感到滿意。您的反饋對我們非常重要，我們會繼續努力提升服務質量，確保每位客人都能享受到愉快的入住體驗。關於您提到的差評問題，我們也非常重視。我們會認真分析每一條反饋，找出改進的方向。對於選擇基礎房的客人，我們也會盡力提供更好的服務和體驗。再次感謝您的寶貴意見，期待您再次光臨！祝您生活愉快！酒店管理團隊

Risposta dalla struttura: 親愛的蔡先生/蔡女士，感謝您對我們酒店的高度評價！我們很高興得知您喜歡我們的歷史和全新裝修的設施，以及美麗的尼羅河景觀。我們酒店的餐飲團隊也會持續努力，為客人們提供美味和多樣化的餐點。期待您再次光臨，享受更多美好的時光。誠摯問候，Mohamed El Safty Mövenpick Aswan

Risposta dalla struttura: 尊敬的Xiaoxiaoenenjun，非常感謝您分享您在我們酒店的愉快經歷。我們很高興您喜歡島上的美麗景色和輪渡的獨特體驗。關於設施和餐廳的反饋，我們會認真考慮並傳達給相關部門。期待您再次光臨，讓我們有機會為您提供更好的服務。此致，Mohamed El Safty Mövenpick Aswan