Hotel in zona Despensa Maria José, Asuncion

I stayed for 2 nights with check in July 8, 2023 and I am very pleased! Welcomed by the friendly staff and after receiving the amenities as a Platinum Ambassador member I was surprised by what this property has to offer: the Business Center featuring a Mac Pc desktop computer and a tasty snack near the evening time, which includes coffee. Nice addendum as it makes the stay even more enjoyable. Reservations department handles very well the advance purchase reservation and this establishment has a appealing swimming pool that I guess becomes so refreshing in summer time. I will certainly come back for my next trip to the lovely Asuncion!

Let me start with the pros about this hotel. It is in a very good and secure location near restaurants and shopping. The rooms are spacious and clean and the beds are very comfortable. The staff is friendly and accommodating. There is a nice swimming pool on the top floor and a fairly well-equipped gym as well. There is a spa where you can get a good massage for a reasonable price. The hotel restaurant, Tacuare’e, serves excellent food and the service is top notch. The breakfasts have a fairly good selection of food, but it literally never changes. It is the same thing every day. It would have been nice to have a change since we were there for three weeks. The coffee is awful and you are charged extra for cappuccino, etc. Now let me talk a little about some of the cons. This is what I would call a minimalist hotel and I really should write minimalist in capital letters. The lobby is plain and boring and the rest of the hotel follows its example. The walls are white and literally devoid of any color or decorations of any kind – no pictures, nothing. That goes for the rooms as well. There is nowhere comfortable to sit in the lobby either. They have what looks like oversized mattresses that rest on the floor and are up against the wall, but there are no back rests. They look cheap and believe me, they are uncomfortable. Speaking of uncomfortable, the rooms have very little in the way of furniture – a small desk with a chair and another chair that is not only hard, but extremely uncomfortable. The closets are small with very little shelf space and there were only 4 clothes hangers. There were no drawers to store clothing. There was nowhere to place luggage and we came with a lot. Although the bathroom was clean, it smelled. It was the first thing we noticed each time we came into our room. Although the hotel tries to be accommodating, it needs significant improvement. We often had to ask multiple times for things we needed before they finally appeared in our room: extra hangers, something to put our luggage on, etc. Housekeeping was often slow and our room was not cleaned two times during our stay. And finally, according to the rules for 4-star hotels, one bottle of water per guest should be provided free of charge. The only water was in the minibar and we were charged for it. Although we enjoyed our stay at the hotel, we probably won’t be going back. There are other more attractive options in the area.

Das Hotel ist relativ neu und hat eine tolle Lage. Wir wurden sehr aufmerksam mit einem sehr schönen Lächeln empfangen und konnten auch sofort das Zimmer beziehen. Die Betten sind sehr bequem. Die Spülung der Toilette macht Lärm wie eine Alarmanlage was noch behoben werden muss. Leider war auch der Pool nicht nutzbar weil arbeiten verrichtet wurden und es dann noch eine geschlossene Veranstaltung gab. Für den hohen Preis fand ich dies nicht gerechtfertigt. Darum der Punktabzug. Beim Fitnessraum ist auch noch Luft nach oben. Er liegt wunderschön im oberen Stockwerk. Das Frühstück war ordentlich. Es gab viel Obst aber keine Joghurts oder Quark. Das Personal an der Bar war überaus freundlich.

I arrived on 12 th of march after flying over from europe. I spent the day exchanging money, had a tour around Asuncion, had dinner, and afterwards I just wanted to sleep. But sleeping is a no go in this hotel, because there is this bar Acuarela on the top, where the swimming pool is. And they play music so load, that the walls are shaking. I went up there to complain, but the music up there is so load, that you have to stick the finger in yout ears, and nobody understands you or wants to understand you anyway. I was really, really tired, but the basses were too loud. I tried to relax, but how can you relax with basses imitating fast heart beats. I hoped the music would stop at 12.00 o clock, but it did not. Then I hoped it would stop at 1.00 o clock, but it did not. Then I hoped, it would stop at 3 o clock, but the music went on and on even harder than before. The discjockey probably is deaf. At 5 o clock I finally gave up hope, and got up, as I had to leave the hotel at 8 o clock anyway. Eventually I went down to have breakfast, where the next disappointment waited for me: No breakfast buffet at all, but just one waiter, you have to wait for. Eventually he finds the time to ask you what kind of coffee you want. And then you have to wait again, and all you get is a very small breakfast ( 1 small croissant, 1 slice of cheese, 1 slice of ham, jam and your coffee). Conclusion: Go somewhere else if you want to enjoy a good night s sleep. Avoid this hotel as it is not a hotel but a discothec.

L'hotel si trova nel cuore di Villa Morra circondato dal miglior shopping della zona, tuttavia non invadere l'attività per un buon riposo, a meno che nel mio caso la camera era molto piccola e una delle pareti era una finestra di parete per parete e anche se Aveva una cortina disturbava la chiarezza, peraltro è l'hotel ideale se si vuole fare affari o turismo a Asunción. Buon WiFi, ha un Juan Valdez accanto al lobby, il bar alla sera e la colazione sono nel pannello con belle viste e bellissimo fresco, c'è anche una piscina ma la zona è piccola. Delizioso e completo colazione, riducita ma buone opzioni nella lettera del tuo bar, i suoi bevande molto buone e la picche che ho provato mi piaceva a prezzi ragionevoli anche. Super raccomandato. Quel tema di chiarezza gli ha abbassato 1 stella, peraltro eccellente.

The Palmaroga Hotel is my favorite hotel in downtown Asuncion. The historic building has been beautifully restored, the rooms are elegant and comfortable, the rooftop terrace with its poo and view is wonderful, and most importantly the staff are exceptional. The people who work at reception and at the door are always ready to greet guests warmly and to provide friendly and authentic service. The hotel has a good restaurant on site, a steakhouse next door, and is walking distance from many other excellent dining options. Within walking distance to all major points of interest in the downtown area. 10 puntos!

Buen servicio de bar y restaurante, habitaciones cómodas y buena atención. Estuve para un evento en el hotel y las salas estaban separadas en lugares muy lejanos. No sé si es un tema de la organización del evento o del hotel pero no habían direcciones claras respecto a donde encontrar las salas. Hubieron problemas con el ascensor en varios días, se nota que las instalaciones y ascensor tienen ya muchos años, quizá fue por el uso de esa semana.