Georgioupolis Resort & Aqua Park

Come la maggior parte delle persone, questa è stata la nostra prima vacanza in famiglia per un paio d'anni, quindi volevamo davvero che andasse bene e così è stato, l'hotel ha svolto un ruolo enorme in questo. Il posto è pulito e il personale dei ristoranti raccoglie sempre piatti usati, le piscine sono incantevoli con molto spazio in questo periodo dell'anno (non sono sicuro se ciò rimarrà vero a luglio/agosto) e il parco acquatico è il benvenuto animazione per i bambini. Il cibo può diventare ripetitivo ma c'è da aspettarselo dopo un paio di settimane in una formula all inclusive. Ogni membro del personale è educato, attento e simpatico, ricorda i nostri nomi e interagisce con i bambini che lo adoravano. Menzione speciale al team di animazione e in particolare ad Agnes, di cui i nostri figli sono diventati ossessionati borderline.

We booked the presidential suite for 6 days, we checked in at midnight, our room was inhibitable due to suffocating smell of sewage and rot, the reception on duty employees acknowledged the problem but he was with no authority to change the room or find a solution. I barely slept for few hours before spending the rest of the early morning at the reception. At 9:30AM the hotel finally moved us to another suite with bad sewage smell but not as suffocating as the first room. We kept complaining about the smell the entire 6 days with no solution. Every single employee who visited the room (including cleaning ladies from different shifts, swimming pool maintenance guys and reception employee) acknowledged the foul sewage smell, the only person who did not smell anything was the hotel manager and general maintenance manager (probably not to acknowledge the problem and hence find a solution or compensation). We had to leave the room as many hours as possible all day and just sleep in the sewage smell in a 5 star hotel in presidential suite!!!! This has affected our entire stay despite the hotel many facilities (access to beach, aqua park and many swimming pools). However, the hotel can no way be rated as 5-star hotel as it misses any sense of luxury (as simple as tissue box is not available inside the room, also the bathroom door knob was broken and the shower drainage was blocked - the hotel has fixed all these issues later); if you consider this hotel as all inclusive five star hotels compared to the ones in Italy, Turkey or Egypt, then you will be disappointed. On positive term, the available facilities and restaurant outlets are all decent and good, the hotel is clean and the service in restaurants and bars is okay. The hotel location is not the best, the whole Georgupolis area is not served with Taxis or easily accessed public transportation, renting a car is a must if you decide to come to this area. Taxis are way too expensive.