Hotel Ascona

Great location hotel overlooking the lake Good location hotel, walkable distance from Ancona old town and lake. Nice pickup and drop of with hotel bus (from and to Locarno train station. Staff was overwhelmed with a series of group booking, confusion was evident but no improvement. My room was a small but with a view, AC not working and none of the staff knew how to fix it. Breakfast on the terrace overlooking the lake and pool was a nice setting but staff again overwhelmed with groups.

The hotel offers beautiful views of Ascona, the lake and the mountains. It has a heated swimming pool and a beautiful garden. The rooms were very clean and welcoming. The staff was nice and client oriented, really making you feel comfortable. We truly enjoyed the experience and definitely will go back.

We booked 3 nights at this hotel and I was a bit apprehensive having read previous reviews but what a wonderful, positive surprise. We were picked up at the train station by the hotel courtesy service. Greeted by the reception staff and offered a welcome Prosecco or soft drink and snack. The room with large balcony overlooking the spectacular scenery was very nice indeed, including outdoor futniture. The room was spacious, extremely clean, modern, very comfortable bed, little bouquet of fresh flowers, selection of fresh fruits and sweets. A kettle was provided on request. Bathroom was large with all amenities. Breakfast was super with selection of fresh fruits, yoghurts, muesli, cereals, cold meats and cheeses, salmon, eggs, pastries and more. We had dinner in the hotel two nights (because the first night was so good) and the choice as well as the food was excellent. Compliments to the chef and his team. The gardens are beautifully maintained with sun loungers dotted around as well as around the pool area also with magnificent view. There is a very pretty pergola with outdoor seating where you can enjoy food or drinks overlooking the pool and wonderful scenery beyond. I paid particular attention to the staff due to previous reviews and found them somewhat surly although helpful and professional. However, we did get a bright smiley good morning from a guy who hoovering the corrider which compensated nicely. Also the lady who greeted us at breakfast and dinner was very friendly and chatty (I think she is a member of the family who owns the hotel) which I think is a nice touch. The hotel is located about 10 minutes walk down to Ascona centre and lake, probably a 15 minutes steep walk back up which we enjoyed as a form of exercise. The hotel provides a courtesy shuttle service on request also to and from Locarno train station We have visited this hotel a few times over the years and it just gets better and better. Well done team Ascona! We are already looking forward to the next visit and highly recommend it. A few more smiles from the staff, a show of friendliness and it would be perfect.

We recently stayed at Hotel Ascona for 3 nights, in the midst of a 16 day trip through Switzerland and Italy. Our stay in Ascona and at this hotel was one of the standout memories for my wife and I. The hotel is very nice, super clean and the staff there goes out of their way to be helpful. To give you an idea of what we mean... Early in our stay, we met the man that owns the hotel. He is on-site each day and clearly is passionate about hospitality. My wife has severe food allergies, including gluten, dairy, soy and corn. Typically when we alert a restaurant about this, they suggest she stick to salads or maybe a protein and a vegetable, inevitably prepared with little to no flavor. This man, instead, invited us to dinner and had his chef prepare a 4 course meal, with our own personal menus and at least 2 things to chose from in each course. What makes this even more amazing is that dinner was included in our hotel package. He easily could have suggested fish and asparagus and considered it done. The food at this hotel was as good as anywhere we ate in our stay in Europe. I know I am spending more time addressing the restaurant than the hotel but it gives you an idea of the hospitality of everybody at the hotel. The next day the front desk helped us arrange a boat ride to an island in Lake Maggiore and contacted the restaurant on the island to prepare them for my wife's allergies. This was not an excursion they made money on, it was simply a ferry to a nearby island. We will go back to Ascona and we will certainly only stay at this hotel.