Name: Aryaduta Lippo Village
Address: Kelapa Dua, Indonesia
Rating: 8.7

Indonesia

Medan

Palembang

Kelapa Dua

Wenang

Giacarta meridionale

Bali

We had a very nice stay at Hotel Aryaduta. Location is very good, close to the main square and the train station, nice staff, amazing views from the room and good breakfast.

I stayed with my children. Even though it is an old hotel, everything is still very well maintained. All staff are very friendly with greetings when meeting guests. Unfortunately the bathroom toilet does not have a bidet. And the lighting in the bathroom is very minimal. But overall I was satisfied spending the night at this hotel.

Where do I begin?

The entrance to the hotel is impressive—gleaming, well-maintained reception areas and spotless toilets, truly reflecting the 4.5-star rating. The reception staff were excellent—friendly, accommodating, and genuinely warm in their service. The facilities themselves were solid, offering a well-equipped gym, engaging fitness classes, a decent-sized pool, and reasonably priced food and drinks. Overall, the amenities were good, and I had no complaints on that front. However, an extra fold-out bed was an added cost (about half the price of the room), though they did offer a discount on it.

Unfortunately, things took a turn when we saw the room. This was nowhere near a 4-star standard—more like a 2-star experience. While it's cheaper compared to places I stay in Australia, it was still twice the price of accommodations nearby, which makes it feel overpriced for what it is. The lady at reception could only offer us two room options, both of which were in poor condition, so we opted for the lesser of two evils. This was a disappointment in terms of service.

The room itself had a number of issues. The hot water barely worked—either scalding hot or ice cold, with no middle ground. The room was dirty, with visible damage such as switches hanging off the walls, poor patch-up jobs, and mold on the ceiling. It was simply unpleasant, as you can see in the photos. This is supposedly one of the best properties in the area, but it felt like they have a monopoly here, given the lack of competition nearby. The air conditioning unit made a horrible noise and had an unpleasant smell. Overall, the room was tired and in desperate need of renovation.

One last thing to note: if you're traveling with children, be cautious when it rains—the tiles at the entrance get incredibly slippery.

Would I recommend this resort? Based on the room quality and the price, unfortunately, I can't recommend it. I won’t be returning in the future.

Aryaduta

Columbus

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