Arusha Serena Hotel

這家酒店真心不錯！房間乾淨整潔，設施完備，住着很舒適。服務方面，員工都很熱情，態度特別好，讓人感覺像是回到了家。早餐也豐富，味道可口。周邊交通也便利，整體來説，這次住宿體驗很滿意，下次還會選擇這裏！

房間正常，院落真好

The staff are very welcoming, and the grounds are beautiful. There's a small store onsite with jewelry, souvenirs and a very small selection of toiletries. I had a massage and it was very good. You can use USD here as well as credit cards. If you don't want to/can't walk long distances ask for a room with a lower number. In the room there were some universal outlets, but no outlet in the bathroom on next to the bed. There wasn't a sheet, only a comforter, and there wasn't any hair conditioner. There was a ceiling a/c unit but it didn't work. Lunch is supposed to open at noon but didn't open until 12:30pm so allow for some flexability in meal planning. The website said there's a lunch buffet but it was actually a prefix menu. I sat at the same table again for dinner and the butter hadn't been changed. Speaking of dining, make sure you aren't being double charged, as that happened to me. On their website they advertise "sundowners by the lake" where you walk down to the lake to watch the sunset, but that didn't apear to happen. Instead, there's an option to sit on the lawn outside of the restaurant and order drinks from the indoor bar. While the staff were great and the grounds were beautiful, there are some areas of opportunity here.

I travelled as a group of 5. We arrived rather late due to flights delay and stayed only one night. The experience was remarkable though. This was our first night in Tanzania and it left us with a very good first expression. The rooms are cabins scattered around the territory. They are very well equipped, with great view, and a very pleasant atmosphere. Each cabin is a room, so you don't hear your neighbors. The dinner and breakfast were fantastic, honestly felt like in a high level restaurant. The crew was lovely, except the receptionist, who was a bit short tempered with us, but it pales in comparison to the whole experience. Highly recommend.

We had a lovely 3 day stay at the Arusha Lodge before beginning our trip. The rooms were nice but the heavy duvet with no sheet in a warm room made sleeping difficult. The fresh local bananas were delicious in the morning. I need to highlight one of the staff members, Praygod a gardener who is a budding naturalist. We took two hikes/walks outside the property with him, his knowledge of the plants/birds was excellent and his enthusiasm was absolutely infectious. The hikes with Pray were the highlight of our stay.

We stayed two nights upon arrival in Tanzania to get our bearings before heading out on safari. We were warmly greeted late at night and offered dinner. The next day we chose from several activities around the beautiful campus. The food was delicious and the service impeccable. I am especially grateful for the staff who found my passport that I had forgotten in my room. They tracked me down and returned it to me. I would love to return someday!