Arusha Serena Hotel

這家酒店真心不錯！房間乾淨整潔，設施完備，住着很舒適。服務方面，員工都很熱情，態度特別好，讓人感覺像是回到了家。早餐也豐富，味道可口。周邊交通也便利，整體來説，這次住宿體驗很滿意，下次還會選擇這裏！

房間正常，院落真好

The staff are very welcoming, and the grounds are beautiful. There's a small store onsite with jewelry, souvenirs and a very small selection of toiletries. I had a massage and it was very good. You can use USD here as well as credit cards. If you don't want to/can't walk long distances ask for a room with a lower number. In the room there were some universal outlets, but no outlet in the bathroom on next to the bed. There wasn't a sheet, only a comforter, and there wasn't any hair conditioner. There was a ceiling a/c unit but it didn't work. Lunch is supposed to open at noon but didn't open until 12:30pm so allow for some flexability in meal planning. The website said there's a lunch buffet but it was actually a prefix menu. I sat at the same table again for dinner and the butter hadn't been changed. Speaking of dining, make sure you aren't being double charged, as that happened to me. On their website they advertise "sundowners by the lake" where you walk down to the lake to watch the sunset, but that didn't apear to happen. Instead, there's an option to sit on the lawn outside of the restaurant and order drinks from the indoor bar. While the staff were great and the grounds were beautiful, there are some areas of opportunity here.

I enjoyed my stay here but the highlight was my walking tour at Lake Duluti with one of the employees Praygod. He had an amazing knowledge of the plants, animals and birds of the area. Such a treasure! If you are there ask him to take you for a nature walk!

Terrible place. First, You should have double lock in your room otherwise hotel staff could come in to the room late night. Second, Front of my room, all collected dishes from room services are there without cleaning. Third the beeping sounds have bothered us to sleep. Do not come this hotel. Not safe, dirty. I have good experience of other Serena lodge except this one.

Very nice hotel but during the 20 minutes of breakfast, someone broke into our room and stole all the euros we had...zero security, therefore I would not recommend it.