laurajS5647GQ
23 settembre 2021
My family had a very negative experience at this hotel. We had three rooms booked and my husband, who was staying elsewhere, walked my mother home to the hotel and stepped in to use the bathroom in the lobby. When he came out, a man accosted and yelled at him in French for using their toilet, even threatening to call the police on my husband. It turned out that this man, who did not introduce himself, nor ask my husband what language he spoke, nor ask if he was a guest, is the manager. When we called later to try and resolve the issue of how he had treated my husband, he hung up on us. On top of that, my parents' room ran out of both hot water and toilet paper during their two night stay, a meager breakfast cost 38 Euros, and they had trouble with parking. Between the terrible customer trea**ent and lack of amenities, we suggest avoiding this hotel.
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