Novotel Arica

下次再來入住

We went down to have breakfast with over ann hour left for breakfast and immediately left the property as it was almost empty of anything but meat, seemed like the other choices we few and there was no staff to be seen. Sure glad we did not pay for a breakfast included rate!!

I didn’t stay at the Novotel, but I dined at their on-site restaurant for dinner while in Arica for the night. The food was delicious and reasonably priced, and the service was friendly, albeit on the slower side. Moreover, Wifi didn’t work at first, and it took a bit to troubleshoot the issue with it. In the end, I managed to get a signal. Provided the Internet connects more rapidly, I would return to the Novotel’s restaurant in the future (and perhaps actually stay at the hotel, too!).

Amazing place, best Hotel in Arica, great breakfast and really friendly and helpful staff. Only problem might be that there is a nightclub near by that might be an issue on weekends for light sleepers.

Loud neighborhood, not acustic protected rooms, terrible paying system, not resourceful staff, not prepared staff for handling emergencies, false fire alarms not handled correctly that interrupted all night sleep.

Once again I will try and review this hotel as trip advisor didn't like something in my last one. Great hotel, great staff, clean rooms, nice breakfast and good location. What more do you want, would definitely recommend.

Technically this place is very good. The hotel is new, rooms are comfortable, large enough and well equipped , free parking and good WiFi. However front staff was not very efficient, breakfast was very average and most importantly the hotel is very impersonal and unattractive. Location is also unpractical, quite far from the center. Altogether not too bad given the attractive price, but, having tried both, clearly below the Antay, which is roughly in the same category.

We stayed for 26 days from the end of December 2022 to mid-January 2023. Overall our stay was excellent. With this length of stay there are bound to be some minor dissatisfactions. We booked a top end room which lived up to all expectations, lovely view of the Pacific Ocean and also onto the hills behind. The room was serviced daily and very clean. Good furniture and fittings as the hotel is only 1 year old. The hotel reception staff couldn't have been more helpful from the moment Alphonso checked us in at 2am. They spoke good English and did translations for us, helped with the organisation of a trip to Lake Chungara and nothing was too much trouble for the whole team. The breakfast buffet was more than adequate and the restaurant always had clean tables to sit at. We were especially lucky to meet Krystel who served us very well along with several of her colleagues. Service time was sometimes a little slow which was disappointing. Food quality was good. Good WiFi throughout A great place to escape the European winter.