Cerca Appartamenti a Bay Lake

Excellent service, nice receptionists, strongly recommend to those who plan to any Disney parks, they have arranged shuttle buses which can take you to any parks!

My Wife and I recently had the opportunity to stay at the Walt Disney World Swan Reserve, and overall, it was a good experience. The hotel's convenient location allowed for easy access to Epcot, and the prompt room service added to the convenience factor. We were particularly delighted with our room's excellent view of Epcot, allowing us to enjoy the fireworks display right from the comfort of our room. Although our stay was enjoyable, there was a minor issue with what looked like a (band-aid) in the hallway inside our room. However, I took the initiative to remove and dispose of it before my wife noticed. We came down to request a room change for other reasons (as I decide not to mention the prior incident).... to have a shower instead of a bathtub and to avoid a connecting room setup. The check-in representative at the front desk was exceptional, displaying a fantastic attitude and providing us with helpful assistance. Despite her diligent efforts, she was unable to accommodate our room change request, which was a disappointment. Nonetheless, I believe she should be commended for her excellent customer service. Aside from this minor setback, the property itself was well-situated and offered a pleasant ambiance. However, I did notice that the room we were assigned did not match the pictures displayed online for its corresponding category, which was a bit disappointing. Considering the overall experience, I am uncertain whether I would choose to stay at the Walt Disney World Swan Reserve again. While there were some minor inconveniences, the hotel's location and other positive aspects contributed to a generally enjoyable stay. In summary, our visit to the Walt Disney World Swan Reserve was marked by convenience, prompt service, and a great view of Epcot. Despite encountering a minor room issue and the disappointment of not getting the exact room as depicted online, the exceptional customer service from the front desk staff and other positive aspects of the property would be the only reason we would choose to possibly stay here again in future.

Passato il covid,ho potuto ritornare con mia figlia,in quel che ritengo il miglior posto al mondo per far divertire piccoli,e,perchè no,anche adulti. Orlando con i parchi Disney e quelli dell'Universal è veramente il mondo del divertimento e questo resort ne rappresenta un esempio.Le stanze sono comode e pulite,praticamente si raggiungono in auto.E' dotato di un enorme ristorante a self-service dove si può accedere tutto il giorno fino a tarda notte.Bellissime le piscine circondate dai personaggi di Disney.Da quest'anno inoltre funziona una bellissima cabinovia che collega varie località e resort di Disney World per cui ci si può spostare a piedi preticamente in tutto il mega-parco.Se avrò l'oppotunità ci ritornerò molto volentieri.Grazie per l'ospitalità.

Ottimo hotel con ottimi servizi. Comodi i transfer anche verso e da Disney, piscine incredibili, mini club, maxi schermo in piscina dove viene proiettato un film per i bambini. Una palestra enorme con moltissimi attrezzi; il servizio complessivo invece non sempre è risultato all'altezza. Servizio colazioni caotico, nonostante la disponibilità di tavoli si viene parcheggiati sui divanetti in attesa, cosa ben poco gradita. E lo stesso avviene a cena al Ravello, sala vuota dobbiamo attendere per un tavolo.. boh.. il cibo è nella media/scarso la sera ed invece molto completo a colazione dove viene offerto un servizio buffet a € 25 a persona. Camera molto pulita ma senza vista, nella media.

Great property, management and employee like Aaron makes me want to come back. Not sure why some reviews are bad for this hotel because rooms are super clean spotless and very quiet. I felt very welcome as an gold member I believe changing management was the best decision owner has made. Keep up the great job. Thank you for the great hospitality!