Appartamenti a Trinity Beach

We stayed at Bellevue a few weeks ago for my birthday. I'd booked directly with Laura a few months before our stay. She seemed pleasant in our dealings. When we checked in, we found the apartment (no.10) to be very spacious with a great view of the ocean. Unfortunately, the standard of cleaning was disappointing. Most surfaces needed wiping properly, including a fake plant in the main living area that was covered in dust, and there were stains on some of the decorative cushions (I took pics of the plant and soiled cushions). Our kids had settled in quickly after our long journey, so I chose to hide the crusty pillows and wipe the surfaces myself. (Throughout our stay we came across other poorly cleaned items including stained bed blankets, dusty aircons and dirty dishes in the cupboard). On our first night about 9:30pm when getting ready for bed, we found that we could only lock one of the three patio doors. The sliding door could be locked without a key, but the two swing doors needed a key, which we were not provided with. I called the after hours reception number and spoke to Laura to ask how we lock the doors. She seemed shocked as to why we were questioning why the doors didn't lock, and asked whether I was worried about anyone getting in, and why we would want to lock the doors as we were on the second level. She said that ”no one had ever had a problem or mentioned it”, and it's apparently ”very safe”. When I explained that, while yes, someone getting into our apartment is a concern, it's for peace of mind as we had our kids with us. Laura said ”It's late, I'm tired, what do you want me to do?”. Her attitude was disappointing. I mean, the doors have key locks on them, why not provide guests with the key?? We were able to enjoy the view, the pool and being so close to the beach. We liked that the apartment was spacious, but overall it was quite expensive for such poor presentation. The whole apartment just needs a decent clean, which I mentioned upon checking out. All in all, yes the view from an ocean room is great, but you can get better value for money and better standards and service elsewhere.

Il Seachange sulla spiaggia di Trinity è stato un luogo meraviglioso per soggiornare.Tutto dalla esperienza di prenotazione fino al grande appartamento pulito e bellissimo era perfetto. Krystal ha reso la nostra vita facile da fare, dando fantastiche raccomandazioni e prenotando sia viaggi di giorno che ristoranti. L'uso della macchina Seachange ci ha reso facile visitare le aree locali. Il personale era amico e utile. L'alloggio stesso è stato ben mantenuto con grandi appartamenti tranquilli e una vista fantastica sulla spiaggia.Abbiamo avuto tutto quello che ci serviva per il nostro soggiorno settimanale, compresi i trasferimenti all'aeroporto e da e verso l'aeroporto. Raccomanderò di prenotare direttamente con la proprietà, poiché le informazioni fornite da Krystal erano perfette per un soggiorno senza problemi.

Over the years I've stayed here a LOT. It's always an excellent stay, but the big difference this time, the Wifi issues have finally been sorted out. It has long been the most frustrating thing along the whole beach area at Trinity Beach, but the Wifi was pretty good. As usual, the room was super clean - very spacious with stunning views over Trinity Beach. Off street parking available. A very comfortable, quiet sleep. Bathroom is spacious and clean with excellent hot water and water flow. Has a washing machine and dryer. Very friendly and efficient checkin. Short walk to great restaurants and bars. The views from balcony, day or night - just incredible, and so relaxing.