Hotel in zona Onze-Lieve-Vrouw-van-het-Heilig-Hartkerk, Antwerp

Servizi: ho prenotato temporaneamente un hotel per il festival di musica elettronica in Belgio, ho soggiornato qui per tre giorni e lo recensirò. Innanzitutto non abbiamo prenotato la colazione perché non riuscivamo ad alzarci, ma nel complesso l'hotel era molto pulito e nella hall c'erano acqua e frutta gratuite. È molto vicino alla piazza centrale e ci sono tanti deliziosi ristoranti nei dintorni. Verrà e resterà l'anno prossimo

The location was perfect for us. There were the train station, metro lines and buses just next to the hotel. The room was spacious. Beside that, our room was not really clean... We found paper on the floor when we entered the bedroom upstairs, the cups and mugs were dirty (there was dried toothpaste at the bottom of them) and the cap of the bottle of water, which was complementary, was apparently rust since the top of the glass bottle was all red/black. It's convenient for 1 night or 2 but I wouldn't stay longer.

Situato a pochi passi dalla stazione Centrale di Anversa. Hotel moderno e dall’arredamento “caldo” ed ospitale. Lo staff della colazione molto accogliente, quelli alla reception (non tutti) un po’ meno ma molto educati (credo si tratti semplicemente di “carattere nordico”). La colazione ottima, vasta scelta dal dolce al salato e dal costo non eccessivamente alto (20 euro). Struttura molto attenta alle iniziative “green”, si può noleggiare la bicicletta (10 euro l’intera giornata inclusa si assicurazione nel caso di danno o furto), se decidete che non è necessario farvi fare la camera ogni giorno vi riconosco 5 euro (ogni volta che non rifanno la camera) da poter spendere al bar dell’albergo. Il mini at in camera contiene solo una bottiglia d’acqua naturale da mezzo litro ma attaccato all’albergo c’è un mini market dove potete trovare qualsiasi cosa. Come tutti gli hotel in zona stazione centrale sono circondati da tantissimi negozi e ristoranti (e casinó) ma anche da qualche rumoroso ospite. Rimane comunque un posto dove mai in 5 gg ho avvertito una sensazione di disagio o pericolo. Decisamente consigliata come struttura

E' stato un piacevole soggiorno in hotel. Era pulito e pulito. Non ha usato servizio colazione. L'unico punto critico è che l'organizzazione di viaggio non ha annunciato in anticipo l'uso del parcheggio, che era pari a 19 euro al giorno, e che alla fine era pagato la metà. Inoltre, non c'era un bollettino informativo sulle strutture dell'hotel. (contenitore/continuazione/telefono/illuminazione/televisione/pulizia)

Soggiorno davvero positivo, hotel essenziale e minimal non solo negli arredi delle stanze ma anche nell'organizzazione e nella funzionalità. Direi che somiglia più a un ostello di lusso. Da fuori sembra uno scatolone sovietico ma dentro è spazioso con salottini, cucina a disposizione, sala ricreativa. Nei vari piani poi sono disponibili servizi di lavanderia stiratura ecc.. il check in e out è automatizzato, delle macchine ti consegnano la scheda della camera. Gli interni sono puliti, nelle stanze c'è una specie di copertura sintetica, le pareti sono senza intonaco mentre il soffitto offre travi a vista, uno stile industrial che affascina, in fin dei conti non servono molti orpelli. Bagno ottimo con doccia spaziosa e dotato di tutti gli accessori, delle grandi tende coprono tutta la parete vetrata. Avrei messo però una finestrella più grande per il ricambio d'aria. Sebbene avessimo l'affaccio sopra l'ingresso, devo dire che il silenzio è notevole. Forse i cuscini sono stati l'unico neo assieme a qualche sfiato dell'impianto di condizionamento che pareva funzionare pure da spento. In basso c'è anche un bar per la colazione che ha prezzi abbordabili, in ogni caso alle spalle c'è un Carrefour, La posizione è eccellente, a 10 minuti a piedi dal Meir, la principale strada pedonale di Anversa ricca di negozi per lo shopping e dalla Rubenshuis. Più o meno stessa distanza dalla magnifica Stazione Centrale. Prezzo molto buono, circa 80 euro a notte ad agosto a stanza. Consigliato.

Our second stay at this lovely hotel. This time we had 2 one night stopovers at the beginning and end of a Leger Holidays tour. The room is spacious with a nice bathroom with bathtub and shower. We love the bar/restaurant area and the selection of Belgian beers! Our only slight complaint is the breakfast servery area which is a bit small especially like us we had 3 coaches all wanting breakfast at the same time. Very hectic. However at other times I guess this may not be a problem.

La posizione è molto centrale. Camminando dalla stazione. Si poteva vedere le diverse attività della piazza, l'atmosfera era diversa. Le camere erano adeguate. Bello personale amichevole. Godendo il colazione complimentare.

Warm welcome. Nice clean & modern reception / rooms / bar. Bedrooms adequate size, clean, crisp white linen on comfortable beds. Smallish, but brand new shower room. Good quality 'pod system' coffee machine. Nice quality free toiletries. Not a lot of space for sitting / chilling and the bar shut at 8, but not a major issue as places to eat and drink til midnight within 50 yards, yet still quiet.. Three stars and better than the ( rubbish ) four star we left in Brussels. Would recommend this hotel

I had a very negative experience with the front desk staff that checked me in this past week. My husband and I booked a stay at this hotel back in April for 4 nights. They sent me an email stating that they weren't able to charge my credit card on the reservation, which made sense because we had forgotten we had just received a new card to replace the expired one. They asked that I look at my account, so they can charge a new card. If I failed to do that in 24 hours, then my booking would be cancelled. Approx 13 hours of receiving that email, I went in and updated the credit card information on the account and sent them an email confirming I did so. When I arrived at this hotel to check in a month later (which was this past week), the front desk staff told me that the reservation was cancelled. I showed them the email that they sent me and the one I had sent to them. I also showed them my original reservation number. They looked into it for a while, but they told me that ultimately the reservation was cancelled so they can't do anything. They were also all booked up on one of the four nights we were supposed to stay there, so they could only check us in for 2 nights (Thurs-Fri). Up to this point, I was confused but I wasn't upset. I understand things can happen, and I was eager to work this out. However, what really pushed me over the edge was the fact that the front desk staff showed no empathy for the situation I was in. I told them that I never received any email that my reservation was cancelled. I even asked if there were any other alternative hotels, as we were traveling from outside the country and did not know the area well. The staff person I was talking to responded with very little attempt at professionalism, and instead told me that we should solve this ”later” as I was holding up the line. I believe her words were along the lines of, ”you should turn around, look at the line.” When I asked her when ”later” would be, she let out a small laugh which was a very confusing response to what I thought was a valid question. This is when I was starting to feel incredulous. I wanted her assistance, but I got rudeness and condescension in return. I tried my best not to raise my voice even though I was getting frustrated, and I told her that I felt I was getting penalized for something that wasn't my fault. Still, there was no attempt to help me with the situation, and I felt like I was being waved away. At the very end of our interaction, the staff person told me that if there is a room that opens up on Sat they would contact me to let me know. I asked how they would contact me on updates (would it be through the hotel phone? My international number? Call, email, or text?) and I received a very frustrated look and a sigh in return, not a helpful response. I am still unsure why she acted this way, when I genuinely wanted to understand how I would be contacted. (And they never actually contacted me... even to tell me they were still all boo