Olga Korol
16 giugno 2023
the first meeting and accommodation was perfect, all the issues that arose were resolved. The cleaning is perfect. Breakfast is the same every day - eggs, 2 types of cheese, fried sausage and slices, French fries and puff fingers with cheese and meat, 2 types of fruit, lettuce, cucumbers and tomatoes, bread...
there is no safe in the room, as stated in the description.
the main problem was when leaving. I have paid for breakfast on the last day. but I was leaving around 5 in the morning, so I asked for a lunch box or something like that. the employee took my order in the morning and said - we will leave you a plate. In the evening there was another employee who confirmed my order - he said that breakfast would be waiting for me at 5 in the morning.
in the morning there were no employees and there was no breakfast. There was nothing! even hot water! An employee boiled water for me. That's it. I tried to tell him to look for my plate in the refrigerator, but he didn't.
if the staff had immediately said that there was no such service, I would have cooked breakfast for myself. but they promised and did nothing!
such an attitude towards customers is not acceptable.
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