JAPEH78
3 ottobre 2024
Great holiday, great hotel, great pools and some amazing staff. My wife and I enjoyed our stay. Room was spotless bed very comfortable nice strong shower. Housekeeping done an amazing job every day. Some bar staff (pictures included) not all, were very welcoming and nice. We read some bad reviews regarding the food but we found the total opposite, always a good choice and good quality especially the cakes ! ! Waiting staff are busy and try their best, but a very special mention to the busiest staff member we have ever came across, ever. That is Pelin, she was non stop, always helpful, always pleasant and kind , always trying to catch every table, unbelievable workrate, an absolute asset to the Miracle. Thank you PELIN , you made a good holiday great . Husaiyn at customer relations was also a helpful cheery chap. The only downside for the both of us , was that the sun loungers are too close together. Could be doing with a little less round the main pool. The noise at night from the neighbouring Titanic is way too loud And this complaint is outwith the Miracles responsibility so will never be going next door. Entertainment, some nights was really good not so on others. A quiet hotel overall which we really enjoyed. We will definitely be returning
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