Crystal Centro Resort - Ultimate All Inclusive

Очень хорошо и комфортно

Herşey çok güzeldi tekrar görüşmek üzere

Absolutely not a 5-star hotel. First of all, when my pregnant wife and I arrived at 10PM, we were checked into the wrong room — despite paying for a sea view. I called reception to explain, but they weren’t very apologetic. They admitted the mistake and told me to come down at 10AM the next day to change rooms. In the morning, I went to the gym, which was decent enough, then to breakfast — which was terrible. We packed our things and went to reception for 9:45, only to be told we couldn’t move into the room I’d paid for until 12PM. When we finally got the correct room, it did have a nice view and was comfortable, and the pool area and drinks were good too. Later that evening, we tried the so-called “Italian” restaurant since the buffet breakfast and lunch were awful — everything overcooked and bland. The Italian restaurant was honestly a joke: there were only two main dishes (ravioli and chicken), and both came out in under five minutes, clearly just reheated. I genuinely think many of the positive reviews must be fake or paid for, because there’s no way people have standards this low for food. The service from reception staff was just about passable, nothing more.

⭐ Warning: Avoid Crystal Centro Resort & Loveholidays! This hotel is falsely advertised—more like 2★ than 5★. Room faced a brick wall, air conditioning was unsafe leaking black mold and flooded room, overflowed shower trays .cleanliness poor, and bad uncooked food caused illness. Lifts often didn’t work, staff were unhelpful, and facilities were not as described. Loveholidays are rude and will avoid the issues raised Do not book here if you want vomiting and diarrhoea etc etc

Well the resort/hôtel is beautiful. Lots of pools,restaurants, entertainment(concerts etc..). The design is lovely, many gardens and trees, its clean and staff is in general efficient. I'd like to mention Ali(guest relation officer) who has been very helpful and kind after we had a problem of house cleaning in the room and of A.C not functionning properly. He took care of everything very quickly. We spent an awesome vacation.