Historic Inns of Annapolis

We got to the hotel at 4:00pm. No place to park so I went in to check in and find the valet. I asked the gentleman at the desk about valet and he said he had nothing to do with valet. They are busy and I need to wait out front. I said okay. I asked if he knew where the restaurant I booked was and at first not a clue and then he pulls out a list of restaurants and says it’s on the list. I ask where is it? His response it’s on the list. Okay. He obviously did not understand English so I thought I’ll ask the valet. I went to the valet and he told me we are not in the main building and he has no time to help us. He wasn’t sure if he could valet the car. I was confused and then he said leave the car and you can take your luggage to the building you are staying in. Well it ended up being about 5 blocks away on cobblestone sidewalks up hill. Okay so much for customer service. I realized they were not going to take care of us in any way. No customer service! I can’t believe I paid that much money and it was a room the size of a shoe box with no service.

Uncomfortable pillows. Filthy elevator. Unable to accommodate even a one hour check out request Definitely surprised!

Awesome experience easy check in and out. Great comfortable bed. Old world charm best location on Annapolis

Very much appreciated the coffee & pastry service in the lobby at Robert Johnson house. Great half& half ..not the powdered stuff in the rooms . All staff were so welcoming

Beautiful location lovely room but disappointed I was not never Told the bar and restaurant was in their other location . I specifically picked This hotel as it had a bar onsite

Wonderful staff! Room was as described on the booking site. Would totally recommend to anyone staying in the area!

The staff were lovely and the check in/valet experience was seamless. However, when I got to my room it was freezing and I couldn’t figure out if there was heat anywhere. Very cold night of sleep.

great location very convenient to downtown.it IS downtown! valet parking was def way to go. large clean rooms, nice to stay in a place that has so much history to it. staff very friendly and professional. and the price was quite reasonable. i will certainly stay there again

Unfortunately our room key did not work upon arrival, but great customer service in helping us get it fixed.