KE GAMER

We had a fabulous time at Ke Gamer. I always prefer booking boutique hotels with character and it did not disappoint. We enjoyed our afternoon tea and photo session, dinner at the main restaurant was also flavourful and homey. Great choicr for our mother-daughter trip 👍

Travelers beware! The photos advertising Ke Gamer do not resemble to actual room and the food is horrible. I opted to upgrade to the private hot spring villa for close to 4000rmb a night expecting a high class experience but was instead highly disappointed! We arrived on a Saturday and reserved a table at the restaurant, famished from traveling and expecting a wonderful meal. They did not mention that this was a set menu (only for the package that was included with the room) so there was no option to select my dishes nor to explain our gluten free diet. First bread came (couldn’t eat it, gluten) then a mushroom chicken soup that was difficult to swallow. Over salted and the chicken was rubbery. Then came there version of a kimchi that was ok. Shrimp next that was battered (gluten) and smothered in mayonnaise, and then an over salted spicy beef dish and inedible veggies dish.At this point we decided to leave and opted instead to pay for food delivery. When we shared this information with the assistant helping us he messaged me saying you are a foreigner would you prefer chicken wings or a steak. I’ve been living in China 10 years and never spoken to so rudely. My gf then wanted to have a soak in the hot spring and have a fire because the rain had stopped but she was told no they could not do this for us that night. That’s when I added the wechat and she deleted him so she would no longer have to talk to someone so rude. We did find it strange that even though I was now in communication with him he still attempted to friend my gf several times, very disrespectful!! After I explained how unsatisfactory the service was to that point he made more of an effort and we did get to enjoy a relaxing evening outside. The next day we stayed away from the restaurant not wanting to have that experience again so ordered delivery service again, decent food for delivery. We did attempt the on site restaurant one more time before checking out for breakfast and this was awful as well. Cold eggs, bacon and sausage. They did have a nice assortment of breads which we could not eat (gluten) so we had a yogurt container and coffee before leaving. One part of the stay was an assistant driving us into town to a nice tea shop. He took us tot he location and offered to help us select a shop. He was very friendly and helpful inside the shop to explain the differences in teas and get us a good deal. We ended up purchasing 2 boxes of tea to take home. Overall I did not enjoy the stay at this overpriced and falsely advertised hotel. This is certainly one case when we did not get what we paid for. Wishing you better luck than we had.

首先呢 服務：特別好，很早就加了管家的微信，服務超五星！ 衞生：非常非常乾淨！ 環境：各種角度都出片 設施：泳池的風景特別好，尤其是夕陽下的，超級美！ 酒店的餐廳非常好吃，價格也很合理，屬於既美味，又漂亮的美食！早餐屬於半自助，雖然不是五星級酒店的那種大自助，但我覺得環境更加的好，菜品很精緻並且也足夠了。所以我還是會選擇這裏的早餐，會更讓我舒適放鬆。 下次來安吉 還會再來這裏住。如果説不足的話，就是晚上的時候，房間裏燈光昏暗，衞生間和浴室的牆因為是深色的，所以會顯得更暗，稍微缺少安全感。如果是被奶油白包裹，心情會更安心呢！

房間超極大，環境非常好，裝飾很有品味，處處都是打卡點。早餐麪條、餛飩、水餃、煎蛋、包子、炒飯、米線都可以現點現做，還有蔬菜沙拉、香腸、培根、炒菜、麪包、油條、玉米、紅薯、小菜、煮蛋、酸奶、果汁等自助，食材用料非常講究。下午茶小西點口感很棒，咖啡很香，果汁、牛奶也都可以任選。晚餐色香味俱全，每道菜都很美味。泳池每天水下機器人清理，很乾凈，很清澈，遊玩很暢快。服務人員更是貼心周到，都是帥哥美女，到餐廳和入住退房都有電屏車接送。特別感謝管家王敞精心的照顧，還為我們申請了𨒂時退房。非常完美的入住體驗，有機會還會再來！

住了兩晚，整體環境非常棒，拍照很出片。房間也裝修的很有感覺，用的洗漱產品也都不錯。早餐雖然品種不是很多，但很精緻。工作人員都非常好，拉了管家羣，有需要、問題在羣裏説一下，馬上給你解決。去附近遊樂場有車子接送。小意見提1個，在房間裏沒找到寫字的筆和紙。

小而美，除了不方便停車之外沒啥值得吐槽的。庭院大概是我住過的那麼多酒店民宿裏數一數二的精緻，其他處處也都能感受到運營方的用心，無論是私隱度還是精緻度，服務也是有求必應，好評好評，下次再去。