KE GAMER

Travelers beware! The photos advertising Ke Gamer do not resemble to actual room and the food is horrible. I opted to upgrade to the private hot spring villa for close to 4000rmb a night expecting a high class experience but was instead highly disappointed! We arrived on a Saturday and reserved a table at the restaurant, famished from traveling and expecting a wonderful meal. They did not mention that this was a set menu (only for the package that was included with the room) so there was no option to select my dishes nor to explain our gluten free diet. First bread came (couldn’t eat it, gluten) then a mushroom chicken soup that was difficult to swallow. Over salted and the chicken was rubbery. Then came there version of a kimchi that was ok. Shrimp next that was battered (gluten) and smothered in mayonnaise, and then an over salted spicy beef dish and inedible veggies dish.At this point we decided to leave and opted instead to pay for food delivery. When we shared this information with the assistant helping us he messaged me saying you are a foreigner would you prefer chicken wings or a steak. I’ve been living in China 10 years and never spoken to so rudely. My gf then wanted to have a soak in the hot spring and have a fire because the rain had stopped but she was told no they could not do this for us that night. That’s when I added the wechat and she deleted him so she would no longer have to talk to someone so rude. We did find it strange that even though I was now in communication with him he still attempted to friend my gf several times, very disrespectful!! After I explained how unsatisfactory the service was to that point he made more of an effort and we did get to enjoy a relaxing evening outside. The next day we stayed away from the restaurant not wanting to have that experience again so ordered delivery service again, decent food for delivery. We did attempt the on site restaurant one more time before checking out for breakfast and this was awful as well. Cold eggs, bacon and sausage. They did have a nice assortment of breads which we could not eat (gluten) so we had a yogurt container and coffee before leaving. One part of the stay was an assistant driving us into town to a nice tea shop. He took us tot he location and offered to help us select a shop. He was very friendly and helpful inside the shop to explain the differences in teas and get us a good deal. We ended up purchasing 2 boxes of tea to take home. Overall I did not enjoy the stay at this overpriced and falsely advertised hotel. This is certainly one case when we did not get what we paid for. Wishing you better luck than we had.

這次入住真的讓我驚喜連連！酒店環境絕佳，每一處景觀都像明信片一樣美。房間寬敞舒適，設施現代又貼心，尤其是私湯的設計，讓人放鬆。 服務更是超五星水準，從入住到離店，我們的管家小丁熱情周到，[特別感謝小丁的耐心服務和接送，讓我們的行程更加完美]。早餐種類豐富，食材新鮮，讓人回味無窮。 酒店的無邊泳池也超級贊，完全滿足度假的所有想象！下次一定會再來，也會推薦給朋友們～

先聲明本人真的不是託！！！這家酒店應該是我目前為止住過國內最棒的酒店！從老闆到員工，個個都是有顏值有故事的，來這裏我們一家人認識了特別喜歡的畫畫和雨晴，還有特別多的不知道名字的帥哥美女，服務真的好的沒話説，他們似乎永遠想在你前面一步，早餐和晚餐的味道都是水準以上，如果想逃離城市喧囂和壓力來安吉選他家躺平微醺絕對錯不了！ps：價格雖不便宜，但物有所值！！！

這家酒店很新很漂亮...體力好的還可以去爬山運動下😊管家的服務也是一級棒👍 一進套房門就看到庭院裏的露天私湯泡池，很大，可以同時一家人一起泡，到晩上會有管家幫忙把泡池水給放滿，吃好晚飯泡上一泡所有疲勞都不見了，感覺很放鬆很舒服，這也是我選擇這家酒店的理由。 這家酒店不止私湯泡池好，它的風景和美食也是很棒的，泳池邊的下午茶和豐盛的篝火晚餐，真的是太有氛圍感了，最喜歡它的那道剁椒魚頭，麻辣新鮮有味道，超級開胃下飯😍 它的房間是樓下客廳樓上卧室的複式房型，很大很寬敞，二樓還有一個露台可以在上面曬太陽喝茶聊天，房間衞生也做得很好很乾凈。 這家酒店真的是非常值得推薦，絕對物超所值👍，下次有機會還會去住。

設施：咖啡廳下午茶每天不重樣 餐廳需要提前預訂的幾個特色菜特別好吃 服務：前台秒回 晚上冷還送來了取暖器 環境：春秋天看綠化 冬天泡私湯 拍照效果好

從指引停車到就餐入住，感覺非常好，很滿意。帥氣的服務員們，熱情周到，所提要求很快就能響應。接駁車還會送到附近想去的餐廳就餐。都很滿意，還會帶家人來入住。