Utente ospite
31 gennaio 2023
We came to Beira Mar for many years, always to have lunch on the terrace. We remember an impeccable and attentive service. Our experience yesterday was a harsh deception. Coming in, we were not greeted as usual. Waiters and waitresses were not dressed the way they were. We recognised two waiters only, the rest of the staff were new to us. Only very reluctantly we were seated on the terrace. To try to get the attention of a waiter to place our order was a thing of impossibility. The waiters chatted among each other and forgot about the guests. We asked for oil and vinegar for the salad - only vinegar came. When asking for the wine list, we had to wait about 5 minutes. When ordering the wine, an island wine, we were told that our choice was not available. We accepted the suggested alternative. However, on the check, our first choice of wine, at double the price of the alternate wine was registered. If it was clumsyness or bad faith, I will not decide. Our good memories of the place is in any case tainted. When I confronted the one waiter I recognised from many stays - he also remembered me - I felt his embarassement. But his apology was so softly spoken, practically not to be heard. I doubt that we will go vack to Beira Mar - it saddens me.
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