Brown Palace

We had booked as a fall-back since our initially booked hotel The Walnut Tree refused to accommodate our dates and did not refund our money either. But we were pleasantly surprised with the standards and we got full value of money. Recommended surely.

PLEASE DO NOT BOOK ROOMS WITH THEM , THEY ARE HIGHLY UNRELIABLE. I have done 2 months prior confirmed booking for 1 day via online platform and also confirmed the booking at reception telephonically 1 month earlier, but still they have cancelled the booking just two days before checkin.

Great location neat and clean room with mountain views delicious food. Highly recommend for all type of traveller . This place have easy excess to local sightseeing of Pahalgam They also arrange of all kind of adventures like hiking rafting paragliding etc

I was Lucky to find Brown Palace online which was matching my tast like to stay from all crowds of busy pahalgam twon . The location was great accommodation was outstanding newly bulid premium rooms with centrally heating the food was fresh delicious and always fresh cooked. The staff was so much helpful they can arrange your requirements just in minutes. I highly recommend this cosy place to every kind of traveller. My heartful thank to all staff and owner for making my stay a memorable one.

The hotel manager is disrespectful and careless. He closed his hotel and the phone after 11PM and I had to sleep outside and you know the weather in pahalgam? He claims simply that this not a 5star hotel on the next day.. we booked this hotel through MakeMyTrip application and looks like they care for Hotelier than the customer. Their approach towards solving this issue quite disappointing and I never suggest you to book this hotel or book hotels through MakeMyTrip. I had 2 questions which no one answered; 1. What happens if I fall on sick? Hotel closed and managers phone closed. No ambulance service or anyone can come in! 2. Whatever the rule it is, can the manager close his phone and hotel and keep the customer to sleep outside in a such cold weather?

Myself I'm nihar doctor by profession love to travel.One of the best places to stay in pahalgam. prime location surrounded by big mountains situated by river side. I recommend those who love trekking must visit place.Near by places from brown palace ABC (AURA VALLEY, BETHAB VALLEY, CHANDANWARI STARTING POINT OF AMARNATH YATRA) COMING TO STAY comfortable bed rooms with mountain view and especially food amazing taste. Ibrahim the host words fall short to describe him I felt like he is like my big brother thq for hosting us, he takes good care treats like family. I felt like second home staying there very safe.staff well behaved and good hospitality. It is completely safe place to visit what you see in news is completely opposite once if u visit you will change your opinion my second visit to Kashmir I stayed of 6 days 5 nights with total 20 friends.

Beautiful place with apple orchard in the backyard. Hotel staff helped us to plan sightseeing and all the arrangements were taken care by them very well. Variety of veg and non veg food made by the chef including yakhini. Exceptional service provided by hotel staff, they accommodated all the requests made by us. Staff was very courteous and polite.

The hospitality provided by the hotel cannot be expressed in words. Food was awesome and as per the choice. Best part was that the owner Mr. Ibrahim was himself involved in looking after the guests.

We stayed here for 2 nights in the family room which was comfortable and cosy. One could see the snow laden mountains from the window on one side and lidder river on the other. Meals were provided and food was homely. The garden was super pretty. A big shoutout to the owner Mr Ibrahim who is friendly and ever-smiling. Personally, I feel the price of the rooms could be cheaper as the lodge is far from the main market. In general, Pahalgam taxi drivers try to fleece tourists which is quite annoying. An advice would be to go to Pahalgam from Srinagar on a prepaid taxi and not hire a taxi for the entire trip. Only local taxis are allowed in Pahalgam, so the other taxi is an absolute waste. Unfortunately, taxi drivers aren't helpful. I am hoping no one gets a rude taxi driver like we did. That was a big letdown of our trip.