Hotel in zona Horloge Dewailly et Marie-sans-chemise, Amiens

We have stayed here many times, mainly because it is bang opposite our favourite restaurant between the channel and Paris (Les Orfevres) and it makes a convenient stop to and from our home in the south. It has never been a joyous experience, and it is both more expensive and less generous than some other hotels in the group which we often use. However, usually, it has been fine for an overnight convenience. This time it really fell short of what’s acceptable. For the second time running, the air-conditioning in the room that we were allocated didn’t work. On the previous occasion, we realised in time to change rooms, but this time it was too late to do so without huge upheaval and in fact it mattered more because it was a warmer night. Result: a very poor night’s sleep. But what it shows is that although the whole hotel is supposed to have AC, the maintenance is so bad that it’s actually a complete lottery as to whether you get it or not. Also whatever the ambient weather, it’s only ever been switched on in the core summer months. The other major issue was the breakfast. We arrived at about 7.30 to find almost every unoccupied table covered with dirty plates and the dishes of scrambled eggs and bacon already almost empty. They remained unreplenished when we finished more than half an hour later. Not that they were very attractive anyway. The bacon was undercooked and sitting in a pool of oily water and the eggs were pale, grey and unappetisingly watery. The coffee (only one machine to serve the whole hotel) was coarse and bitter and there was only one croissant on the buffet. In France! The staff seemed more interested in demanding room numbers than ensuring that there was actually some breakfast to eat!! This Mercure also offers the worst gluten-free options of any hotel in the group: just some dispiriting tasteless little white rolls cooked from frozen. They are just about edible when hot from the oven but, if you make the mistake of ordering them in advance, they arrive cold and are absolutely dire! On this occasion I brought a couple of slices of own home-made bread and toasted it. It was the highlight of a disappointing stay! There’s another sense in which they fall short of other Accor Group properties. Regular customers with sufficient accumulated loyalty get a free welcome drink, often a very nice wine or even champagne in Reims. Here it’s the cheapest plonk on their list and frankly undrinkable. Moreover, although the rule is strictly one drink for the cardholder, not for his companion, most hotels offer two drinks. Here it’s meanly one, even for customers who have stayed in this very hotel a good dozen times in a year. We’ve noticed a steady decline in maintenance over the recent past and maybe this isn’t unconnected with the fact that the hotel manager considers it appropriate to chain his own massive motorbike in the doorway.

A brilliant stay! We stopped for in a night in Amiens when cycling from Essex to Paris. It’s our second time staying at this hotel and again it has been perfect! Great location, very friendly staff and excellent facilities. A great selection of food was available for dinner, our bikes were stored safely in a meeting room and all of our riders were extremely comfortable when staying. A massive thank you to Mathilde for her help with booking and Hugo for looking after us upon arrival. We look forward to staying with you again!

Non è mai un buon inizio quando nessuno vi ha detto che si può accedere al parcheggio adiacente solo ricevendo una carta RFID dalla ricezione (e buona fortuna trovare dove fermarsi sulla strada in un pomeriggio occupato venerdì pomeriggio). Il parcheggio è sporco, sporco e non ha ascensore, quindi si sta praticando il sollevamento di peso mentre si negozia le scale. Il prossimo problema: il corridoio alla stanza era ribaltato di fumo di sigarette - la porta era aperta con (ovviamente) un estintore, in modo che il ”balcone” potesse essere utilizzato come zona di fumo. La stanza era così profumata di fumo (e piena di volpe).Il problema più grande: era un giorno molto caldo (e era una settimana calda), ma il condizionamento dell’aria non funzionava. Il personale non era affatto interessato, dicevano che non era la stagione per A/C e che non era possibile aprire la finestra su una strada occupata = un sacco di rumore (e la stanza non si raffreddava nemmeno tanto). La camera per colazione era insostenibile (perché non c'era nemmeno l'A/C) e la scelta era di scarsa qualità e limitata. Non che si notasse: il sole pieno, nessun cieco, morire di calore prima di poter consumare molto. Ho visto alcune recensioni positive di questo hotel, quindi forse li abbiamo in un brutto giorno, ma non consiglierei assolutamente nessuno di restare qui a meno che non si confermi che l'A/C sta lavorando **and ** in realtà si è girato .....

Parking is easy to find (Amiens 2) and just 9 Euro overnight (albeit the spaces a little tight). Pleasant reception staff who also warmly welcomed our Golden Retriever Marley. Modern bedroom and very nice bathroom. Breakfast was fine. What really makes the hotel great is the location, just a 10-minute stroll to the cathedral and the river side dog walks!

Nice appart hotel with comfortable bed. It was clean and comfortable, with a good size of bed. They had a kettle but it would be nice to have a tea or coffee sachet also, as for two nights we had to buy a whole pack of coffee or tea. Also it was difficult to park at the nearby roads and in general in Amiens. Also it was around 20 minutes walk from the city center.

Logé au 8 ème étage, j' ai été agréablement surpris par la vue et l'appart. Un espace propre et spacieux. L”hôtel” est situé non loin de la gare, du quartier St Leu et des Hortillonnages. A proximité, il ne manque pas de restaurants, bars et autres .. chouette quartier. Merci également pour l'accueil 👍

Tout était d'excellente qualité, l’accueil du personnel, les services la convivialité (pizza et bière devant le match de coupe du monde dans la salle commune très agréable) Le petit déjeuner était aussi excellent et varié. Le seul bémol était un problème avec la douche qui giclait partout dans la salle de bain et une ventilation qui semblait ne pas fonctionner sinon tout le reste était parfait

Not the easiest to find but worth it.. It is down a one way side street and you need to go the reception to get code for entrance to underground car park. Although room is fairly baisc it has fridge, microwave, plates and cutlery should you wish to eat in. It is convenient for local atttractions such as the cathedral and water gardens. Having underground secure parking is an added bonus. i

Abbiamo affittato una camera familiare (C 202) che è più un appartamento con 2 camere adiacenti separati da una porta, una cucina (caffè /tea strutture;cutlery ...).Nuovo edificio. Molto pulito. Delizioso, moderno mobili solidi. Spazioso bagno con doccia a grande distanza. ricevitori amichevoli. Buffet di colazione buono:ampia scelta ( frutta, uova, carcuterie, formaggio, diversi tipi di pane..) Check-out tardi a 12 (invece di 11 ore o prima in altri hotel). Non lontano dal centro di Rouen. · Meno positivo: solo 1 piccola lavastoviglie nella camera da bagno (per un posto così spazioso- può essere utilizzato da fino a 4 persone) e poche possibilità di mettere i bagni. 1 TV set per entrambe le camere (solo canali francesi). La costruzione funziona in zona - quindi può avere un po' di rumore al mattino. Un po' difficile da trovare in questo nuovo sito: dopo il segno dell'hotel (non immediatamente visibile dalla strada) girare direttamente a destra verso il parcheggio (con barriera). È l'edificio bianco sulla tua destra... segue la strada di vento alla doppia porta di vetro.

L'unica cosa che mi ha deluso è che il numero dell'hotel fornito da Trip.com era sbagliato. Ho quasi perso il tempo di check-in perché non potevo chiamarli.